"Ship BY 11/13" VZW 8X confusion

[bmariman]

I am still holding out hope for a Friday delivery.

 

[Keckpec29]

Hey, maybe the black ones will ship today...Lets hope!

 

[SpanglyEnvelope]

I received my email earlier stating that my phone did not ship on 11/13 as the cosmos had predicted. Also, there was no definitive answer as to when the phone would be shipping - however, any orders from now-on would not ship until the 27th (if they aren't pushed back as well).

I called around and stores will have the phone in stock in the morning (limited supply). My plan is to get the California blue 8X in my hand and call customer service to cancel my preorder (I was instructed that this process would work).

Is anyone else planning on picking up a phone in stores instead?

 

[jdballard]

Is anyone else planning on picking up a phone in stores instead?

Yep, if they have them in store. They didn't have any in store or on their "transit list" when I stopped in earlier today. We'll see tomorrow.

I'm hoping I get an email tonight telling me it's shipping and that it's being sent overnight (for free) as others have said they were told...

I'm way to hung up on a phone.

 

[ut_jd]

I didn't get the email nor did I get my card billed. I preordered a black 8x. :-(

 

[kpxstar9]

Is there anything special besides the lower price? Some extra feature? (If there are special features, what would they be? Color?) If there's nothing special about the employee version then it comes down to if you want to spend the the extra money to get it now...

A free wireless charging pillow comes with it as well. Supposed to be in some special color with limited edition branding and serial number as well

Sent from my SCH-I535 using Tapatalk 2

 

[Robert Van Meter]

Where is the tracking number?

So I preordered the HTC 8X on the first day preorder was available and recieved and email stating it would ship on 11/13, well, here it is 11/14 and I don't have a tracking number. Did it really ship or what? Verizon site doesn't give any info either when I Track my Order.

 

[hecjc]

I got the email too, now I keep waiting for the next one.

I forgot too that the Accord and the 8X are the same phone and for a moment I thought that they messed up my order. Well now I have to wait for the next email with the shipping information. I really going to love this phone after all the suffering. I got to see the 8X Saturday at the Best Buy in my area and I really like it. It's beautiful !

 

[GreenScrew]

Lol are you guys serious? The HTC Accord is the internal HTC name for the 8X. Get a clue.

Get a clue? How would the average person know this? From a customer service standpoint for the average consumer it's borderline atrocious, at a minimum highly confusing and likely to generate a lot of calls because they got the order wrong. Never saw Verizon market the 8x as the Accord but maybe I missed something?

Personally, I'm very disappointed to get this memo. Shouldn't they supply pre-order customers before stores? Now they create a logistic nightmare as pre-order customers go to the stores to buy the phone they pre-ordered and end up canceling their pre-orders?

 

[registerednurde]

Well lookie here...

Card was charged earlier this morning. My fail of an iPhone 5 just forgot to tell me.

My info:
- Black HTC 8x - Preordered Saturday, November 10th - 0930am
- Pre order page still says ship date 11/13, processing, no tracking info
- Have yet to receive apology email or final ship date email

 

[droner]

Mine currently shows:

Courier :
Status: Your order is currently being processed. Please check back tomorrow.
Ship Date:​

Hopefully the overnight shipping upgrade is true.

 

[Agpe17]

Yep, if they have them in store. They didn't have any in store or on their "transit list" when I stopped in earlier today. We'll see tomorrow.

I'm hoping I get an email tonight telling me it's shipping and that it's being sent overnight (for free) as others have said they were told...

I'm way to hung up on a phone.

Good amount will be going from cancelling pre-orders to getting in-store, like myself. Going blue 8x, screen protectors and clear case tomorrow morning at 9:30.

 

[usb123]

Well lookie here...

Card was charged earlier this morning. My fail of an iPhone 5 just forgot to tell me.

My info:
- Black HTC 8x - Preordered Saturday, November 10th - 0930am
- Pre order page still says ship date 11/13, processing, no tracking info
- Have yet to receive apology email or final ship date email

Also just charged by Verizon... which I assume means shipping today or tomorrow. Phone in hand Saturday?

Black HTC 8X

 

[berty6294]

Called my local Verizon. They said they will have 8xs in stock. He said get there soon, because they will sell out near instantly. He also said they will have two display models

 

[rkremers]

Store local to me confirmed they will have ZERO 8Xs in stock tomorrow...

 

[kpxstar9]

This makes me want to order a black one..

Sent from my SCH-I535 using Tapatalk 2

 

[Agpe17]

Store local to me confirmed they will have ZERO 8Xs in stock tomorrow...

That's so weird sabi. I called two local stores, both gave me EMPHATIC responses.

"We will DEFINITELY have the 8x in tomorrow"

 

[ut_jd]

So, I figured out why I didn't get an email. Verizon declared an "error" with my preorder and it was cancelled. I had to call in and reorder the black 8x, my order number is twice as high as the old, so I fell back several spots. However, they still say shipping tomorrow. Fingers crossed!

 

[SwearWord]

Got charged today for a black 8x that I ordered friday night. Checked order status and it's different, it says tracking number now but it's blank.

 

[corn_chowder]

Got charged today for a black 8x that I ordered friday night. Checked order status and it's different, it says tracking number now but it's blank.

same. says shipping by 11/15. I called two different stores in my area and both said to call back tomorrow as they don't know if they'll have them in stock by then. I guess i'll hold off on cancelling the preorder until I know for sure it's available in store.