The sim is invalid or so it says. I'm upgrading from having an Iphone for the last 4 years, so excuse me if this is a foolish question, but how do I get it activated?
the sim should come with the phone.. if you are using your Iphone sim it won't work,because it is in use..The sim is invalid or so it says. I'm upgrading from having an Iphone for the last 4 years, so excuse me if this is a foolish question, but how do I get it activated?
Yeah, a new sim came with the phone, and was already installed, however, it said it was invalid from the start.the sim should come with the phone.. if you are using your Iphone sim it won't work,because it is in use..
2 options:
a.use the sim card that came with the phone
b. go to At&T store and grab one
They gave you an email which gives you the activation number and the steps to do it via internet. If you did that and it still did not work, then call into customer service where you can get it activated via voice prompt. It will require your phone number, zip code of billing address and the last 4-digits of your social security. Once you've given the correct info, your new phone will be activated and the old one will be deactivated.
If you are still having issues, then call customer service again and skip the automated voice message and it will put you to a human where they will help you activate it.
Thanks! Phone is working now!
Quick question, is it normal that the 4g/LTE doesn't show up in the corner?
No problem, I had the same issue when switching from my iPhone to the 920 aswell.Thanks! Phone is working now!
Quick question, is it normal that the 4g/LTE doesn't show up in the corner?
Thanks! Phone is working now!
Quick question, is it normal that the 4g/LTE doesn't show up in the corner?