08-29-2013 12:33 AM
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  1. robstunner's Avatar
    Here's AT&T's PDF on returns:

    AT&T values our relationship with you and offers a return policy for equipment and services purchased directly from AT&T. This return policy may not reflect the policies of AT&T authorized retailers.
    If the phone or device you purchased does not meet your expectations, return it by mail within 14 days from the date the equipment was shipped. Refunds are applied using the original payment method. Any rebate associated with returned equipment is voided.
    Equipment received through an insurance claim cannot be returned or exchanged. Equipment warranty rules may apply.
    Typically, if you return or exchange a phone that you received through an upgrade within 14 days of the upgrade, you can receive an equipment discount for a replacement phone.
    After you return your equipment to AT&T, allow a few days for a credit to post to your account and your equipment discount to be available again. When you initiate an upgrade to replace the returned equipment, the equipment discount appears during online phone and device selection
    11-26-2012 10:53 AM
  2. jridgers's Avatar
    I want so badly to love WP8 and my Nokia Lumia 928. I like the 4G service and the bigger screen over my slower and smaller iPhone 4.

    Reasons why I'm returning to my iPhone 4:
    * I know this is going to sound petty, but the lack of one central button in the middle really throws me for a loop. I'm always hitting the search button by mistake (big hands) and hitting the back button endlessly.

    * The UI of the OS is very slick but still seems to lack that polished edge that iOS has.

    * Email syncing drives me crazy and having to download images each time I open an email.

    * I feel like I'm holding a great treasure and I'm afraid I'm going to brake or scratch the thing. My iPhone 4 seems much more durable - I can almost literally throw it around and it keeps going. Not that I would do that mind you, but it is just a feeling I have between the two devices.

    * Hardly any accessories, cases, docks, really anything other than a wireless charger.

    I had originally gotten the Nokia Lumia 822 in January '13 and ran back to my iPhone 4 a day later. This time it was a week before I ran back. I think the GDR2 update was a great update to the device. Who knows, maybe by GDR4+ I might keep the device even longer (if I try again that is).

    I just want to say too that I'm not an iPhone fanboy. I won't try to sell you on buying an iPhone over the competition. I think for me at the point of life I'm in I feel more comfortable with what I already know than the unknown (who doesn't really). I'll wait until my hand is forced to get a new device so that I don't have the luxury of going back that time.

    A bonus - I sold my new Nokia Lumia 928 online for a profit than what I paid (free, on sale). Even after the upgrade fee, I still have some extra money in my pocket.
    08-29-2013 12:33 AM
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