Unlock code from T-Mobile?

[tai4de2]

HTC 8x purchased at full invoice from T-Mobile, on a value plan. I am qualified for an unlock code.

Called T-Mo and had unlock requests put through. Twice now I got rejected with an email stating "After review of the account we have determined that the device is not in use with the corresponding mobile number." I have twice called T-Mobile and had them verify that the correct IMEI is on the phone number in question.

Anyone successfully retrieved an unlock code form T-Mo for this device?

 

[tai4de2]

update: got it. Love T-Mo.

 

[deadinsidesavior]

Do you need to pay an extra fee to get the unlock code?
I'm buying a t-mobile one off contract at full price from microsoft, and plan to use it with the no contract plans, I should be able to get it unlocked right?

Thanks.

 

[AgntCooper]

I got mine without any problems...

T-Mobile provides the unlock codes to eligible customers -- if you bought the phone at full price it shouldn't be a problem (their policy is documented at Support: SIM Subsidy Unlock Code)

 

[deadinsidesavior]

Awesome, thanks =]