08-30-2013 11:51 PM
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  1. goldfinch711's Avatar
    I have been in the Vodafone shop today and they told me that they will swap my phone with a new one on Friday, because my contract has an option called "SwitchMyPhone". So I think it's the warranty swap.
    01-30-2013 11:01 AM
  2. anon(376224)'s Avatar
    I have been in the Vodafone shop today and they told me that they will swap my phone with a new one on Friday, because my contract has an option called "SwitchMyPhone". So I think it's the warranty swap.
    Nice! Thanks for the clarification.
    01-30-2013 11:20 AM
  3. goldfinch711's Avatar
    Got my new phone today. Hope it won't lock up anymore during charging. Charging this phone takes more time and doesn't heat up that much than before with the old phone. Furthermore vibrating doesn't rattle anymore. I'm going to report back.
    02-02-2013 02:29 PM
  4. goldfinch711's Avatar
    My phone is still alive without any problems. I charged it the first time by using the wall charger. Since this time I have charged the phone wirelessly without any freezes or lock ups. And of course I have the same apps installed on it (I used the backup and restore feature). So I think the old phone's hardware was faulty.
    02-06-2013 04:27 AM
  5. anon(376224)'s Avatar
    I got my replacement phone a couple of days ago. It looks like a new one (also the support person told me it was brand new). So far it's been more reliable than the original. I'm not sure what the problem was with the old one (hardware vs. software) but the note that came with the replacement just says 'defective'. So far, I'm a happy camper!
    Sent from my Lumia 920 using Board Express
    02-09-2013 02:09 PM
  6. anon(376224)'s Avatar
    Update: My replacement phone is still working without any issues. Love it!!
    Sent from my Lumia 920 using Board Express
    04-04-2013 09:17 AM
  7. l cs's Avatar
    Got my new Lumia 920 and wireless charging plate yesterday. However, the phone was getting too hot and LED light of charging plate was blinking. I reposition the phone & it recharged.

    Another problem is the battery shows about 67% while charging (I checked from time to time). I then restart the phone & it shows about 74%. Anyone have similar issues?
    05-20-2013 02:51 AM
  8. GizmoEV's Avatar
    Cycle the battery once and you probably won't see that behavior again. Also, if you are using an application to see the battery percent note that it doesn't update but about once each half-hour so you won't notice a change unless you open the app. The phone will, however, heat up while on the wireless charger as compared to charging with the USB cable.
    05-20-2013 10:30 PM
  9. artyzipp's Avatar
    I am seeing that mine gets really hot on the charging plate. Should I be concerned?

    Cycle the battery once and you probably won't see that behavior again. Also, if you are using an application to see the battery percent note that it doesn't update but about once each half-hour so you won't notice a change unless you open the app. The phone will, however, heat up while on the wireless charger as compared to charging with the USB cable.
    08-28-2013 12:00 PM
  10. GizmoEV's Avatar
    Mine gets warm too. I seem to remember reading somewhere not to charge the phone for too long on the charging plate. I don't know how much warmth comes from the charging coils and how much comes from the conversion circuit between the coil and the battery. My guess is it is in the circuitry. While the battery life might be shortened with a warmer battery than a cool one it might not be noticeable. I decided that I could get the battery changed later if needed so I've gone to charging predominantly with the charging plate.
    08-30-2013 11:51 PM
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