1. rpaonline's Avatar

    Just picked up a Nokia 920 and I synced the device to my personal Office365 account and work (MS Exchange) account.

    When I click on the People tile, my contacts from both accounts are listed. If I select a contact list from my Office 365 account, it displays all the details.

    If I select a contact list from my work account, the screen blanks for a few seconds and then returns to the home screen.

    If I use the keypad to dial a number from my work account, it recognizes it and displays the name of the contact. Of course there is no way I have all my work contact numbers memorized..

    Any advise?

    12-02-2012 04:48 PM
  2. rpaonline's Avatar
    BTW, if I click on the Phone tile and the phone icon at the bottom and then click on a contact from my Work contact list, it returns to the contact list after a brief blank screen.

    Performing the same task but selecting a contact list from my Office 365 account works as expected.

    Also, testing with the email tile and selecting a contact from my work contact list works as expected.

    So the issue is specific to the phone tile and people tile where I am unable to access contacts associated with my work account.

    Very frustrating..
    12-02-2012 05:13 PM
  3. rpaonline's Avatar
    Do folks believe this is a Nokia 920 issue or a WinPhone 8 issue? If it is the latter, I can post to the appropriate forum.
    12-02-2012 05:15 PM

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