1. michaeljholv's Avatar
    Just wondering, does anyone else have problems with their 920 constantly hanging up on them during phone calls? I'm assuming this is a screen sensitivity problem, as in having the side of your face/cheek touching the screen as it also sometimes switches over to speakerphone, so I'm guessing my face touched the screen buttons. I've been making a concerted effort NOT to touch the screen with my face, yet keep getting hang ups....today in particular, has been a bad hang up day. Is this common?
    12-05-2012 02:27 PM
  2. Sinabu's Avatar
    The proximity sensor should turn the display/touch off when your in a call and the device is next to your ear. Is your display staying on while in a phone call and the phone held up to you?
    12-05-2012 02:51 PM
  3. Reflexx's Avatar
    Do you have a screen protector on your phone? If you do, it might be interfering the the proximity sensor.
    12-05-2012 02:55 PM
  4. bachthejock's Avatar
    You can press the lock button after you answer or make a call while you bring the phone to your face. I pretty much have my finger on that side button while I'm holding the phone anyways.
    12-05-2012 02:58 PM
  5. michaeljholv's Avatar
    Well, I figured out a simple fix.....I just reset my screen sensitivity from high to normal, and no more problems.
    12-05-2012 10:39 PM
  6. michaeljholv's Avatar
    I'm reviving this thread as I'm encountering the same problem again.....the first time I posted this issue, I had a bad phone and swapped it for a new one. Now, months later, the new phone is having the same issue, constantly hanging up on me (or hitting the speaker or call hold button) while I hold the phone to my face during a call. A couple things;

    1. There is no screen protector

    2. I notice the face of the phone is constantly lit up while I'm talking....it never goes dark.

    3. I have adjusted the sensitivity of the screen to normal since I got the phone replacement back in December. It was working fine until the last few weeks. Now my frustration level has gotten to the point where it's nearly taken a flight across the room I'm so f#@*king mad at the thing.

    Hopefully one of you have a potential solution. Thanks in advance, for any and all replies.
    03-07-2013 12:48 PM
  7. miodrage's Avatar
    Possibly ur proximity sensor got dirty... try to clean it with blowing compressed air into the earpiece, I think the best place in on a gas station where u blow ur tyres.
    03-07-2013 12:56 PM

Similar Threads

  1. Screen protector and super sensitive screen
    By WinampLlama in forum Windows Phones
    Replies: 5
    Last Post: 02-14-2013, 02:40 PM
  2. Screen goes blank after dailing, can't hang up
    By dacarter77 in forum Windows Phones
    Replies: 8
    Last Post: 11-27-2012, 05:24 PM
  3. Replies: 15
    Last Post: 11-19-2012, 05:59 AM
  4. Super sensitive touch and screen protectors
    By Xplode22 in forum Windows Phones
    Replies: 6
    Last Post: 09-25-2012, 02:06 AM
  5. Phone locked up, rebooted and partially factory reset itself
    By VividBlue in forum Windows Central Archive
    Replies: 12
    Last Post: 04-20-2012, 11:50 PM