Case Already Marred

Joshua Jackson

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Nov 20, 2012
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So, I got my 8x from Verizon the first day.
I just noticed that my top-left corner is worn (shiny plastic is exposed).
I haven't dropped it, either.
It just sits in my front pocket with my wallet.
I was under the impression that it was a one-piece polycarbonate body, like the lumias.
I've had many phones get scuffed up, but always from dropping.
Is anyone else experiencing this?
Might I be able to get it replaced?
Sent from my Verizon HTC 8X using Board Express
 

sportrckr

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Oct 30, 2012
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There are many other threads out there about the phone scuffing or getting dirty, especially on the corners. If you're really concerned with how it looks I'd either recommend getting a case or just exchanging it for a new one and hoping it's not as bad.

I have a blue 8X and I don't have any scuffing or discoloration from it being in my pocket all day.
 

Joshua Jackson

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My bad for not searching...
As mentioned, I got this the first day (about a month ago, now).
Verizon wouldn't exchange it, would they?
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sportrckr

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You usually have 14 days to return the phone no questions asked, however the devices are still covered by the manufacturer's warranty for a year so if there is a defect with the phone (ie nothing you cause such as dropped, water, etc) they should still replace it for you.
 

Joshua Jackson

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I went to the Verizon store and they will replace it with a refurb.
How many returns can they have for a month-old phone?
Hehehe...
Sent from my Verizon HTC 8X using Board Express
 

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