1. kathryncheng's Avatar
    when I press the volume down with power button to soft reset my phone the date and time rolls back to September or November anybody experience this?
    12-20-2012 05:46 PM
  2. Jealy666's Avatar
    I get the same, have to set it every time my phone freezes.
    12-20-2012 05:53 PM
  3. Pontusosterlindh's Avatar
    Same here... Mine sets to 17/9 , 06am
    Just wierd.
    12-20-2012 06:09 PM
  4. gg31hh's Avatar
    I have the same problem.. is this bug? or should I return n use my warranty?
    12-28-2012 05:04 AM
  5. Jack Frost1's Avatar
    the same problem.
    I called my wife and then the phone was frozen and nothing worked, only soft reset!
    after reset it was changed back to november
    12-28-2012 05:39 AM
  6. Roberto3101's Avatar
    Mine goes back to 1st of September 2012, 2:34am every time I soft reset
    03-24-2013 10:31 AM
  7. rockstarzzz's Avatar
    It's NOT a bug, it just does a soft reset that way. Don't need to change any handset for it.
    03-24-2013 10:36 AM
  8. MF73's Avatar
    The phones don't automatically pick up the time and date from the network carrier, despite the option being there for it.
    abel920 likes this.
    03-24-2013 10:41 AM
  9. helsten2's Avatar
    The phones don't automatically pick up the time and date from the network carrier, despite the option being there for it.
    Not all carriers are sending it. However, I don't know how you can actually check/verify this.
    My provider is sending it, and the date and time is correctly adjusted on my phone after a soft reset (I can see the September, 2012 date until I have a connection).
    03-24-2013 10:54 AM
  10. Camera Chick's Avatar
    Is the time the only thing that needs reset? Only had one soft reset so far.
    Sent from my Lumia 920 using Board Express
    03-24-2013 06:10 PM
  11. jcboliveira's Avatar
    Even after the latest fw the time reset still happens
    03-24-2013 06:25 PM
  12. khunhorm's Avatar
    same here,

    After soft reset: 1 Sep 2012 @ midnight
    15 minutes later: 6 Feb 2013 @ 0:15
    another 15 minutes: Current date @ 0:30
    another 15 minutes: Current date @ Current time

    Weird but it took like 45 minutes to pick up correct date time
    03-25-2013 12:12 AM
  13. to4i's Avatar
    This works for my Lumia 525
    02-03-2014 07:09 AM
  14. Checki's Avatar
    Thats normal. Just set time and date and relax again
    02-03-2014 07:17 AM

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