06-16-2014 06:19 AM
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  1. 6032Wayne's Avatar
    Country bought from: UK
    Unlocked: NO
    Color: Black
    Charging Method: Nokia wall charger
    Portico updated? Yes
    Carrier: T-Mobile (UK)
    Heavy usage? NO
    Occasional overheating? Occasionally feels warm after being in pocket or coming off charge
    Skype user? Yes
    Gmail user? No
    Nokia Maps / Drive user? Maps: Installed but not currently used.
    Inconsistencies in battery life? No.

    2 to 3 shutdowns per day, all requiring a restart with power and volume down keys. Date always resets to 01/09/12 at around 5.47am but all other data stays as was. Usually shutsdown at night whilst on charge and during the day when not in use.
    03-06-2013 02:02 PM
  2. RonHammock's Avatar
    • Country bought from: USA
    • Unlocked? No
    • Color: Black
    • Charging Method: USB Wall Charger
    • Portico updated? Yes
    • Carrier: ATT / Straight Talk
    • Heavy usage? No
    • Occasional overheating? Yes
    • Skype user? No
    • Gmail user? Yes
    • Nokia Maps / Drive user? Rarely
    • Inconsistencies in battery life? Yes
    03-07-2013 09:35 AM
  3. frozestrife's Avatar
    Country bought from: Finland
    Unlocked: No
    Color: White
    Charging Method: Nokia wall charger
    Portico updated? Yes
    Carrier: DNA Finland
    Heavy usage? Yes
    Occasional overheating? Yes
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Rarely
    Inconsistencies in battery life? No
    03-07-2013 12:43 PM
  4. SimplyMorbo's Avatar
    Country bought from: Germany
    Unlocked: Yes
    Color: White
    Charging Method: Nokia wall charger
    Portico updated? Yes
    Carrier: Fyve (Vodafone DE)
    Heavy usage? No
    Occasional overheating? Rarely
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Rarely
    Inconsistencies in battery life? No

    I've not experienced any freezes so far, but it randomly restarts at least once a day, even when it is only sitting on my desk in standby.
    Last edited by SimplyMorbo; 03-07-2013 at 03:54 PM.
    03-07-2013 03:43 PM
  5. Chujak Ubolsootvanich's Avatar
    Country bought from: Thailand
    Unlocked: No
    Color: Black
    Charging Method: USB charge with PC
    Portico updated? Yes
    Carrier: DTAC (Thailand)
    Heavy usage? No
    Occasional overheating? No
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Rarely
    Inconsistencies in battery life? No
    03-08-2013 04:56 AM
  6. christjoe08's Avatar
    Country bought from: Indonesia
    Unlocked? Yes (Developer Unlock with my account)
    Color: Black
    Charging Method: USB
    Portico updated? Yes
    Carrier: -
    Heavy usage? Sometimes
    Occasional overheating? Yes
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No
    03-13-2013 07:34 AM
  7. ragemonster's Avatar
    Country bought from: USA
    Unlocked: No
    Color: Yellow
    Charging Method: USB/Wireless
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? Sometimes
    Occasional overheating? Usually when playing games
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No


    Recently uninstalled Words With Friends and so far my phone hasn't frozen, so hopefully that was the problem.


    *Update* Well it's not even a week later and it froze again while charging. Blerg.
    Last edited by ragemonster; 03-18-2013 at 06:44 AM. Reason: Update
    03-13-2013 10:53 AM
  8. ToXXid's Avatar
    Country bought from: Sweden
    Unlocked? No
    Color: Black
    Charging Method:Nokia wall charger
    Portico updated? Yes
    Carrier: Tele2 (sweden)
    Heavy usage? The black-screens does not seem to depend on heavy usage or not. It almost always happens when I dont use it.
    Occasional overheating? Yes
    Skype user? No
    Gmail user? No
    Nokia Maps / Drive user? No
    Inconsistencies in battery life? Yes
    03-18-2013 07:55 PM
  9. Gemmy Sit's Avatar
    Country bought from: Hong Kong
    Unlocked? No
    Color: Yellow
    Charging Method: USB charger to PC or Wireless charger or Nokia Wall charger
    Portico updated? Yes
    Carrier: HK Smartone
    Heavy usage? No
    Occasional overheating? Yes
    Skype user? Yes
    Gmail user? No
    Nokia Maps / Drive user? Only Maps
    Inconsistencies in battery life? Yes

    Battery life draining quickly, when the phone is overheating, auto reboot sometimes.
    03-18-2013 08:15 PM
  10. MorrisAO's Avatar
    Country bought from: Australia
    Unlocked? No
    Color: Black
    Charging Method: Usually Wireless charger
    Portico updated? Yes
    Carrier: Optus
    Heavy usage? No
    Occasional overheating? No
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Just for photos
    Inconsistencies in battery life? No

    I don't get reboots, just random shutdowns. Usually though the phone will shut down overnight bu once again its random and doesn't always happen.
    03-18-2013 11:30 PM
  11. xeron72548's Avatar
    Country bought from: United States
    Unlocked? No
    Color: Black
    Charging Method: Always wireless
    Portico updated? yes
    Carrier: AT&T
    Heavy usage? Fairly
    Occasional overheating? Yes (games only)
    Skype user? No-uninstalled app
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No
    03-19-2013 02:27 AM
  12. azaright's Avatar
    Country bought from: India
    Unlocked? Yes
    Color: Black
    Charging Method: wired
    Portico updated? no,windows 7.8
    Carrier: Tata docomo
    Heavy usage? Fairly
    Occasional overheating? Yes (games only)
    Skype user? No-uninstalled app
    Gmail user? Yes
    Nokia Maps / Drive user? no
    Inconsistencies in battery life yes
    03-19-2013 03:06 AM
  13. pokexpress's Avatar
    •Country bought from: Singapore
    •Unlocked? Yes
    •Color: Yellow
    •Charging Method: Nokia wall charger
    •Portico updated? Yes
    •Carrier: M1
    •Heavy usage? No
    •Occasional overheating? Yes (esp when using WhatsApp)
    •Skype user? No
    •Gmail user? Yes
    •Nokia Maps / Drive user? No
    •Inconsistencies in battery life? No

    Random reboots about every week a few weeks after purchase. One time I noticed was after it froze when using the official Facebook app.
    03-19-2013 03:27 AM
  14. WPenvy's Avatar
    Just a heads up, but early last week (last monday or tuesday) i uninstalled a bunch of apps that i really don't use often and disabled the "keep wifi on" setting. My phone hasn't had a freeze/unresponsive/appears-turned-off episode since....

    Before it would happen at least every other day or up to twice a day.

    Give it a try unchecking the "keep wifi on..." setting
    03-19-2013 03:19 PM
  15. SteveLev53's Avatar
    After 3 months of restarting every few days, updates, soft resets and hard reset, I exchanged my Lumia for a refurb w/ ATT. New phone has not restarted in 5 days, and the battery usage seems to be down as well. The hardware version of the refurb reads 1.0.0.0, but still I suspect a manufacturing or component issue in the first phone.
    03-20-2013 07:53 AM
  16. JosephineHart's Avatar
    •Country bought from: France
    •Unlocked? No
    •Color: Black
    •Charging Method: Nokia wall charger / wireless
    •Portico updated? Yes
    •Carrier: Orange
    •Heavy usage? Yes
    •Occasional overheating? No
    •Skype user? No
    •Gmail user? No
    •Nokia Maps / Drive user? Rarely
    •Inconsistencies in battery life? No
    03-20-2013 09:00 AM
  17. pslak1's Avatar
    Country bought from: USA
    Unlocked? NO
    Color:Black
    Charging Method:Wireless & USB both
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? No
    Occasional overheating? Yes. Restart of phone get rid of it
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Installed but don't use it regularly. Used 2 times in last 3 months
    Inconsistencies in battery life? No

    Phone has frozen 3 times in last 2 months. Reboots are random. So many times I am browsing a website and phone reboots. Factory default hasn't helped. I have felt like going back to iPhone (orevious iphone and android user) when it has rebooted when I am browsing something in hurry and phone reboots.
    03-20-2013 01:33 PM
  18. Dante X's Avatar
    Country bought from: MEXICO
    Unlocked? No
    Color: Black
    Charging Method: Wired
    Portico updated? Yes
    Carrier: TELCEL
    Heavy usage? Yes
    Occasional overheating? Yes
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No

    Also, the automatic datetime is not working :(

    I bought My Lumia 920 three days ago, and I have had like 3 random freezes, and I think 1 reboot.
    Is this a hardware problem or is software related? Should I replace my phone?

    Please somebody answer me!!! :(
    Last edited by Dante X; 03-20-2013 at 03:38 PM.
    03-20-2013 02:42 PM
  19. Jaripi's Avatar
    Country bought from: MEXICO
    Unlocked? No
    Color: Black
    Charging Method: Wired
    Portico updated? Yes
    Carrier: TELCEL
    Heavy usage? Yes
    Occasional overheating? Yes
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No


    I bough My Lumia 920 three days ago, and I have had like 3 random freezes, and I think 1 reboot.
    I this a hardware problem or is software related? Should I replace my phone?

    Please somebody answer me!!! :(
    I am not sure is it proper to answer in this thread ... but well, YOU ask it and I could not resist :) .... I have phone like that and my fix was to keep "Wi-Fi" disabled to avoid freezes (turn off) and then, I finally found the latest firmware, 1232.5957.1308.00xx, and it fixed this problem, but it is not available as OTA yet (you need flash it by Nokia Care Suite or by Nokia software updater) .... just for your info, there is few others, who confirm that new firmware will fix this problem ...

    If you decide to update your firmware, read here: http://forums.windowscentral.com/nok...ice-nokia.html
    03-20-2013 02:47 PM
  20. ktl88's Avatar
    Country bought from: India
    Unlocked? Yes
    Color: Black
    Charging Method: Always wired - wall socket
    Portico updated? Yes
    Carrier: Vodafone (Prepaid)
    Heavy usage? No, Moderate.
    Occasional overheating? Yes
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? No, (but application is installed)
    Inconsistencies in battery life? Yes. Quick Drains.
    03-21-2013 12:00 AM
  21. charming_arpit's Avatar
    Hi @ktl88 When did you buy the phone. After 15-20 days of usage of my Lumia 920 phone, the battery life has increased considerably. Just wait for 20 days and you will see the difference.
    03-21-2013 01:30 AM
  22. jomargon's Avatar
    According to the thread below, the freezing issue is fixed on the latest (5957) firmware. Can't wait to update my phone.

    Nokia Lumia 920 freezing - Page 22 - Nokia Support Discussions
    03-21-2013 02:11 AM
  23. santos1974's Avatar
    Country bought from: Portugal
    Unlocked? No
    Color: Black
    Charging Method: Nokia wall charger
    Portico updated? Yes
    Carrier: TMN
    Heavy usage? Sometimes
    Occasional overheating? No
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No
    03-21-2013 08:51 AM
  24. James G Kirby's Avatar
    o Country bought from: United Kingdom
    o Unlocked? No
    o Color: Black
    o Charging Method: NFC
    o Portico updated? ??
    o Carrier: EE
    o Heavy usage? No
    o Occasional overheating? Not noticed
    o Skype user? No
    o Gmail user? No
    o Nokia Maps / Drive user? Yes
    o Inconsistencies in battery life? Not noticed
    Worked fine for three months - then failed to recognise home wi-fi router, then wi-fi connection froze/crashed, now reboot frozen waiting for battery to lose charge.
    03-21-2013 04:22 PM
  25. wigwam12's Avatar
    Country bought from: UK
    Unlocked? No (I don't think so - bought from Vodafone UK)
    Color: Black
    Charging Method: Nokia wall charger
    Portico updated? yes
    Carrier: Vodafone UK
    Heavy usage? No
    Occasional overheating? Does seem to get warm sometimes when playing Asphalt
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Installed but not used yet
    Inconsistencies in battery life? Yes
    03-21-2013 06:52 PM
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