1. xboxonthego3's Avatar
    He did nothing but try to answer a call and his screen wouldn't turn on. We tried rebooting. I can feel the phone vibrate and the bottom buttons light up. No noises no nothing. What should we do?
    01-17-2013 09:44 PM
  2. NokFromApp's Avatar
    Did you try to press the Volume Down and Power button together? If you do that for up to 10 seconds and the phone does not turn on, try connecting it on the charger and do the same. If that does not work either, it probably needs to be exchanged.
    xboxonthego3 likes this.
    01-17-2013 09:52 PM
  3. xboxonthego3's Avatar
    Woot thanks! That worked. I assume that's the hard reboot for the phone.
    01-17-2013 09:55 PM
  4. S Rodrigo's Avatar
    That is a soft reset. A hard reset is vol down, power, and camera button at the same time.
    01-17-2013 10:46 PM

Similar Threads

  1. My Lumia won't turn on :(
    By kinslayer in forum Windows Central Archive
    Replies: 14
    Last Post: 02-02-2017, 11:48 AM
  2. 920 Screen Won't Turn On After Call
    By Why0Why in forum Windows Phones
    Replies: 12
    Last Post: 06-15-2013, 02:20 AM
  3. And my Lumia 920 screen shattered
    By Harish Rao in forum Windows Phones
    Replies: 44
    Last Post: 01-17-2013, 12:48 PM
  4. What about the Lumia 920 Screen Protector?
    By MAERSK in forum General Phone Discussion
    Replies: 8
    Last Post: 11-15-2012, 04:48 PM
  5. Lumia 920 Screen Dimness
    By mtsmedly in forum Windows Phones
    Replies: 6
    Last Post: 09-25-2012, 06:13 PM