1. datisdesign's Avatar
    When I work with Lumia 920 for a while back of the phone gets hot and if I try to open camera the phone freezes or restarts, even after restarting the phone camera won't start until the phone cools down ! Does anybody has this problem or not ?
    01-24-2013 02:31 PM
  2. bawboh86's Avatar
    I haven't had this problem with the L920, but I did with various Android phones. I learned that part of it was that the screen creates a lot of heat when it's on, and uses a lot of GPU power. Too much heat messes with the functionality of a CPU or a GPU and can cause issues such as reboots. It's why so many computers have HUGE fans just to be stable.

    It may be any number of things so, my question to you is, how long are you using your phone before it gets hot? What are you doing with it (editing lots of docs, playing games, making a video, etc)?
    01-24-2013 03:01 PM
  3. datisdesign's Avatar
    Usually when surfing the web with Nokia express browser over 3G and playing games this problem occurs !
    01-24-2013 03:11 PM
  4. datisdesign's Avatar
    Also noticed that when the phone is hot if I try to open Skype app, it wont start and freezes or return back to home !
    01-24-2013 03:14 PM
  5. bawboh86's Avatar
    Playing graphics intensive games can cause this (I can confirm that my phone gets pretty hot while playing "Where's My Water"). I've had it heat up a BIT while I was playing around with groups of people, but it didn't cause my phone to lock up. Do you have the Portico update?
    01-24-2013 03:15 PM
  6. bawboh86's Avatar
    Also, have you noticed anything weird like the battery draining quickly while you aren't using it? There may also be a rogue app running in the background eating up processing power and causing the phone to unnecessarily heat up.
    01-24-2013 03:20 PM
  7. datisdesign's Avatar
    I haven't received portico update yet, I'm in middle east. My phone drain about 5% every hour in idle mode. I have 4 apps running in background
    01-24-2013 03:25 PM
  8. bawboh86's Avatar
    Well, it definitely sounds like something is using your battery up. Do you have bluetooth on all the time? How about NFC? I know that when I had NFC on all the time, even after the Portico update, I had some issues like you're seeing. Turn off Tap+send and see how that treats your battery/heating.
    01-24-2013 05:16 PM
  9. datisdesign's Avatar
    No everything is off I checked them
    01-24-2013 06:01 PM
  10. bawboh86's Avatar
    Have you checked in Settings->Applications->Background Tasks. Try turning some stuff off here to make sure that something isn't killing it in the background. Now, like I said, games will overheat the phone and kill it, so keep that in mind. I'm wondering if the other issues into which you're aren't caused just because you haven't updated to Portico yet, and I'm afraid there's no information about when it's to hit your region. I'd say, check the background tasks. If you have Nokia Drive installed, make sure it's not allowed to run in the background.

    Oh! When you say "everything", does that include location services? I've known of some people having issues with GPS killing it. Also, maybe try to revive this thread and see if you can get anyone to respond to it there (someone may be watching out for it, still): http://forums.windowscentral.com/nok...over-time.html
    01-24-2013 07:01 PM
  11. datisdesign's Avatar
    Location service is on
    01-26-2013 12:50 AM
  12. maverick786us's Avatar
    In my case overheating usually happens while browsing using 3G and while playing games. Yesterday I was playing that game perry and had skype on. It got so hot I was wondering, how did the CPU survived such heat. Usually these CPUs are designed to get hot upto 85 degrees CC. But if it reach 95+ it will restart.

    I think we need few more firmware updates in order to overcome heating issue. Mine is Peurtico pre installed
    01-26-2013 03:01 AM
  13. rbxtreme's Avatar
    The heating does happen my 920 as well, mostly playing games... I'm usually locked up playing Rise of Glory.. Have played for 2hours continuous and did experience heating but never a hang or a reboot,but the game did substantially drain 30% of my battery...
    01-26-2013 03:57 AM
  14. WoWNyx's Avatar
    The Lumia does get hot when you charge it but that happens to all phone. If your phone keeps freezing you should go back to Nokia and get it looked at.
    01-26-2013 04:01 AM
  15. datisdesign's Avatar
    can you test the camera while your phone is getting too hot and see what will happens ? try lenses app too please
    01-26-2013 04:42 AM
  16. maverick786us's Avatar
    This heating issue is only with Lumia 920 or all Windows Phone 8
    01-26-2013 05:01 AM
  17. datisdesign's Avatar
    it seems HTC 8X also has this problem
    01-26-2013 05:04 AM
  18. maverick786us's Avatar
    it seems HTC 8X also has this problem
    In that case the issue is with WP8. We need to wait for couple of WP8 upgrades in order to get this stability
    01-26-2013 05:07 AM
  19. datisdesign's Avatar
    In that case the issue is with WP8. We need to wait for couple of WP8 upgrades in order to get this stability
    So you think is it software problem not hardware ?
    01-26-2013 05:11 AM
  20. camptime's Avatar
    My phone switched itself of yesterday after recording a 5min video. It took a soft reset to get it going again. Today I go to take a photo and it failed to save the image to the phone, this is the 3rd time I have had this problem in 5 weeks of owning it. I would love to get a replacement but I know its not going to happen, Thailand replacement policy is only 7 days.
    My phone also has random battery drain issues, some days it lasts 18 hours other days 5-6.
    01-26-2013 05:33 AM
  21. maverick786us's Avatar
    So you think is it software problem not hardware ?
    Offcourse yes, Lumia 920 provides best hardware by any WP8 handset. Its a software issue
    01-26-2013 05:47 AM

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