1. aaronwils's Avatar
    I won the black Nokia Monster WH-920 Purity headset at the Windows Into event at Proud Galleries in Camden last May (30/05/12) , there is no sound coming out of the left earplug. The product has a 12 month warranty but on taking it to Care point in Kilburn they are refusing to arrange a replacement or to help further because the serial number brings up no data on their system. Essentially I am the victim of a procedural error in that there is no policy in place for warranties from competition winners and the lack of support from the care centre shows no care at all!

    What do you advise I do guys?
    01-26-2013 03:42 AM
  2. vedichymn's Avatar
    Have you talked to the nokia cares twitter people?
    01-26-2013 04:22 PM

Similar Threads

  1. Nokia WH-930 Purity HD Wired On-Ear Stereo Headset By Monster
    By Narr in forum General Phone Discussion
    Replies: 10
    Last Post: 02-08-2013, 07:43 PM
  2. Do the controls on Monster Purity headset work well with 920?
    By Bundalings in forum General Phone Discussion
    Replies: 1
    Last Post: 12-17-2012, 05:33 PM
  3. Nokia PuritybyMonster WH-920
    By WPenvy in forum Windows Phones
    Replies: 11
    Last Post: 12-11-2012, 12:13 PM
  4. Nokia Purity WH-920 In-Ear Headphones (Cyan) Unboxing/Mini-review
    By thepickupbear in forum General Phone Discussion
    Replies: 5
    Last Post: 03-31-2012, 02:54 PM
  5. Replies: 2
    Last Post: 01-14-2012, 05:59 PM