Love the phone but Nokia care sucks.

[ddaceq]

Sent my Lumia in for repair in mint condition and it was returned with a dent. Its been over 3 weeks now and still no resolution. Im really disappointed in how they are handling this issue. I love the phone but really thinking about giving BB10 a try or getting an iPhone... As much as I dislike the iphone. Im sure they would handle a situation like this much better.. Instead of trying to blame the shipping company for the damage

 

[Swag_global]

I also had super bad experience with them, very bad communication that had me back and forth, wasted a week of my time....

 

[Bearach]

Deleted.

 

[ddaceq]

You're responsible for the device going to them, but they are responsible when it's coming back. Regardless of if the shipping company they used damaged it. Stand your ground and demand a resolution.

im 100% certain the damage wasnt done by the shipping company. Pretty dissapointing they dont handle the phone with
care when you send it in..

 

[gerbilly]

Funny
I contacted Stephen Elap at Nokia regarding a problem with light leakage.
Nokia collected my phone , sent back to me today, phone repaired, and also the two scratches on the screen now gone.
Pretty excellent service for me.

 

[Bearach]

Deleted.

 

[Bearach]

Deleted.