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  1. Dinkumschnauger's Avatar
    PLEASE could someone let me know if/ when the Lumia 920 (factory unlocked) will be getting the update in the UK - I'd like to know ASAP as I'm thinking of selling my phone for another but this could sway me (I originally dropped a lot to get an unlocked Lumia 920 so I'm hesitiant - think I got caught up in the hype at the time an also I thought unlocked phones got better SW support. Woops!!)
    P.S: I was under the impression this sort of update issue (or lack of) was meant to be irrelevant on Windows Phone. What went wrong?
    02-14-2013 05:14 PM
  2. M4RC's Avatar
    I had my update over a week ago. Unlocked 920
    02-14-2013 06:02 PM
  3. endacrowley's Avatar
    M4RC, where did you get your device from? Clove? Mine is from Clove. A few weeks ago. Still no update...
    02-14-2013 06:26 PM
  4. Dinkumschnauger's Avatar
    I got mine from Clove UK too - looks like we are alone in the no update crew. I can't think why it would be specific to devices sold by Clove though, that just doesn't make any sense...

    M4RC, are you in the UK? Where did you get your L920?
    02-14-2013 06:39 PM
  5. dabdoub81's Avatar
    Some people said that they changed the region and changed it back then they got the update , and some just removed the battery saver , not sure but give it a try , who knews :)
    02-14-2013 07:04 PM
  6. Omega Point's Avatar
    I was told soon by Nokia, but that was a few weeks ago.

    Unlocked != Unbranded, a phone purchased from Phones4U or EE and unlocked will still get updates when available for EE branded phones. The only 2 sources for unbranded 920's in the UK were Clove and Expansys, all others were EE branded.
    02-15-2013 01:57 AM
  7. robmif76's Avatar
    I've got an EE unlocked phone but haven't got Portico yet. Should you get some sort of notification somewhere?
    02-15-2013 02:03 AM
  8. mick57's Avatar
    My 920 came from There were many places that obtained stock of unlocked UK 920's such as Handtec, Mobile Fun etc at the same time as Clove and Expansys

    Having said that, still no update as of this morning, vary disappointing as I bought unlocked so not to be carrier dependant for updates and to get them immediately.

    Lesson learned that Nokia and Windows Phone are not the dream team for me and unless this is just teething problems with infrastructure etc and the level of communication improves and they let us know why this is happening I will be looking at heading back to iOS with the hopefully larger screen iPhone 6/ iOS 7.

    PS No I do not want to flash it myself, thanks.
    02-15-2013 03:20 AM
  9. M4RC's Avatar
    I got my 920 from phones4u on EE. It was unlocked when i got it. Tried a few different sim*s. They all work fine.. I got the OTA update. Battery performance is way better..
    02-15-2013 05:08 AM
  10. Dinkumschnauger's Avatar
    Hey mick57, I'm in the same boat as you! I bought unlocked thinking the support etc. would be better but here we are 3/4 months later still with no update. I will join you in the return to iOS, all this confusion drives me nuts!
    I hope MS sort this out in the future/ release an own brand phone that eliminates the messiness of WP..
    02-15-2013 05:55 AM
  11. weis's Avatar
    Same fate for us Finnish users... no updates and nobody in Nokia is saying anything about the date when we'll get the update, only "soon, soon..."
    On the other hand I've just bought a Nexus 7 and right away received JB 4.2.2 updates, only 2 days after it's announced. It impresses the h..l out of me...
    I had never had Android device before this but it may very well be the choice of my next phone... though I'm stucked with L920 as for now.

    Otherwise I wouldn't be so hurry getting the update if everything on L920 works fine... No everything is not fine. The camera hasn't worked properly for the last one and half months and I'm waiting to see if the update fixs it or do I have to send it to service. I've read horror stories of 920 coming back from service all scratched so I don't fancy the idea of sending it out...
    Last edited by weis; 02-15-2013 at 05:14 PM.
    02-15-2013 04:50 PM
  12. weis's Avatar
    Well I got bored of waiting for the unknown day when my L920 gets the update, and decided to put things in my own hand. I installed Nokia Care Suit and with that I flashed my phone with the Portico update. After the initial uncertainty everything went surprisingly smooth and it didn't take more than maybe 15min for the whole process after the 1.3GB(about) firmware was downloaded. But, and a BIG BUT, the new firmware didn't fix the camera. It stopped boncing back to Home screen ( as with the old firmware), but the screen just stay black without doing anything. So there it went to the service company... Let's hope that it comes back with a working camera... It sucks having to use a dump spare phone...
    02-20-2013 09:16 AM
  13. andrewkeith5's Avatar
    There is an update somewhere for it, as the phone that the repair centre sent me had Portico (just a shame it was damaged when they sent it back)

    They just don't seem to be bothered about actually realeasing it.........
    02-20-2013 09:18 AM
  14. DanX3k's Avatar
    Getting the update right now on my unbranded lumia 920 (uk)!
    02-20-2013 12:48 PM
  15. Omega Point's Avatar
    Getting the update right now on my unbranded lumia 920 (uk)!
    Same here, at last!
    02-20-2013 12:57 PM
  16. DanX3k's Avatar
    Seems to have frozen on 100% preparing to update...
    02-20-2013 01:03 PM
  17. Omega Point's Avatar
    Seems to have frozen on 100% preparing to update...
    Mine too, it reached 99% then dropped back to 95% then back to 100 and then nothing.
    02-20-2013 01:14 PM

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