[Shashi S]

I recently got a Nokia Lumia 820.
I wanted to get into the settings to add a wi-fi connection, but wallah... there is no settings button.

The manual says to swipe left (and give a list of apps) and select settings.
Well, there is no settings there :(

Any idea on what the issue may be?
Cant do a factory reset, as that happens from within the settings. :(

[troylytle]

There is a button combination to do the hard reset.

[Shashi S]

the power + volume down is int doing anything.... nor is the power + volume down + camera button :(

[lnsertName]

Switch the phone off.

Press and hold the Volume Down, Power and Camera buttons at the same time.

When the phone vibrates release the Power button but keep the Camera and Volume Down buttons held for a further five seconds

[Shashi S]

I got that off from a few other forums, but that hasnt worked for me. Tried it again based on your instructions.
Will wait for the battery to drain out and try again i suppose

[lnsertName]

good luck.

[troylytle]

Could take it back too.

[Shashi S]

The correct way to reset is documented in this link.
Troubleshooting - How do I reset my Nokia Lumia if it does not work properly? - Nokia - Australia

Step 1
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.

(To cancel OS reset and exit to the normal mode, press the Volume Down + Power Key and hold them for 15 seconds).

Step 2
Then input Keys in the following order:
1. Volume up
2. Volume down
3. Power
4. Volume down

Step 3
The phone will reset and boot up automatically. Please note that this may take several minutes.