1. Shashi S's Avatar
    I recently got a Nokia Lumia 820.
    I wanted to get into the settings to add a wi-fi connection, but wallah... there is no settings button.

    The manual says to swipe left (and give a list of apps) and select settings.
    Well, there is no settings there :(

    Any idea on what the issue may be?
    Cant do a factory reset, as that happens from within the settings. :(
    02-25-2013 11:33 PM
  2. troylytle's Avatar
    There is a button combination to do the hard reset.
    02-25-2013 11:45 PM
  3. Shashi S's Avatar
    the power + volume down is int doing anything.... nor is the power + volume down + camera button :(
    02-26-2013 12:15 AM
  4. lnsertName's Avatar
    Switch the phone off.

    Press and hold the Volume Down, Power and Camera buttons at the same time.

    When the phone vibrates release the Power button but keep the Camera and Volume Down buttons held for a further five seconds
    02-26-2013 05:41 AM
  5. Shashi S's Avatar
    I got that off from a few other forums, but that hasnt worked for me. Tried it again based on your instructions.
    Will wait for the battery to drain out and try again i suppose
    02-26-2013 05:56 AM
  6. lnsertName's Avatar
    good luck.
    02-26-2013 07:00 AM
  7. troylytle's Avatar
    Could take it back too.
    02-27-2013 11:05 AM
  8. Shashi S's Avatar
    The correct way to reset is documented in this link.
    Troubleshooting - How do I reset my Nokia Lumia if it does not work properly? - Nokia - Australia

    Step 1
    Make sure the charger is disconnected.
    1. Switch the power Off.
    2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.

    (To cancel OS reset and exit to the normal mode, press the Volume Down + Power Key and hold them for 15 seconds).

    Step 2
    Then input Keys in the following order:
    1. Volume up
    2. Volume down
    3. Power
    4. Volume down

    Step 3
    The phone will reset and boot up automatically. Please note that this may take several minutes.
    02-27-2013 06:51 PM

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