1. Mike RB's Avatar
    I've had my 620 for a couple weeks now and in that time its locked up four times meaning I had to soft reset it.

    Three times, it wont respond when its on but with the screen off ie. When I go to use it after it being left alone for a while.

    Anything I should be looking to do in order to get to the bottom of this?
    03-02-2013 10:17 AM
  2. Mahdi Ghiasi's Avatar
    My Lumia 620 had same problem two or three times.
    Dropping battery and putting it again solved this problem each time.

    I think this is a software issue. Maybe OS hangs when the display is turned off.
    03-02-2013 10:27 AM
  3. Coolknight1968's Avatar
    The same issue on the 920 is common... I have the issue on my Lumia 920.
    03-02-2013 10:29 AM
  4. Mike RB's Avatar
    Thanks for that guys. I was pretty certain it was a software problem, either something I've installed or the OS.

    I still love using this phone though. Great upgrade from my old Symbian phone.
    Mahdi Ghiasi likes this.
    03-02-2013 10:34 AM
  5. claps's Avatar
    I sometimes notice the same issue, but only when airplane mode is on. Quite annoying as I am often overseas.
    03-03-2013 09:14 PM
  6. dandiar's Avatar
    had this issue. apparently the problem was too many background apps and a battery live tile that wasn't responding. so i uninstalled the app and disabled most of my background apps.
    03-13-2013 01:26 AM

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