Lumia 920 LED Flash Fail

mwgeek

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May 6, 2012
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Camera settings have flash always on, setting for focus assist light turned on and I cannot get the led on the 920 to turn on. I also downloaded a flashlight app from the store that should turn on the led and it does not help either.No hard drops that I can recall, have all updates (portico) that have come through ATT. Anyone else have this issue? Hard reset is probably the next step if no other ideas.
 

phirefly

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Jan 20, 2012
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I had this issue on my old Red one, it had other issues also and was ultimately replaced. The issue is with the contacts behind the flash. It has 2 little metal prongs that in my case needed to be bent upward a touch to make contact again. I'm not sure what caused my issue in the first place, possible mfg defect or I also notice my flash could be pushed in a bit and maybe that caused them to bend down a bit. If your phone is working great otherwise, you could try taking it apart (very simple process) or else you will just need to get it replaced as it, if like mine, is a hardware issue.
 

mwgeek

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May 6, 2012
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Conversed w @nokiacareus and they advised me to take it to point of purchase for replacement, att had me in and out in 30 mins w little hassle. Def was a hardware issue. On to big red number 2.
 

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