03-10-2013 10:26 AM
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  1. wilsey's Avatar
    wilsey
    What happened if you hard reset your Lumia 920 that has been updated to Portico and the latest Nokia firmware?
    After the reset, will the phone boot with the Portico or Pre-Portico software?
    If I don't choose to restore from backup, what will happen?
    And if I choose to restore from backup, what will happen as well?
    03-10-2013 04:03 AM
  2. rockstarzzz's Avatar
    rockstarzzz
    Moderator
    Portico. Once you flash anything on phone, it is there. Hard reset won't change your ROM, just deletes your data. If you don't restore, your app+data, sms and photos (whatever you have backed up) won't restore. If you choose to restore, it will restore from your last restore point that you select in the following screen. But the ROM doesn't change till you manually flash, pre-portico ROM.
    wilsey likes this.
    03-10-2013 08:41 AM
  3. wilsey's Avatar
    wilsey
    Originally Posted by rockstarzzz
    Portico. Once you flash anything on phone, it is there. Hard reset won't change your ROM, just deletes your data. If you don't restore, your app+data, sms and photos (whatever you have backed up) won't restore. If you choose to restore, it will restore from your last restore point that you select in the following screen. But the ROM doesn't change till you manually flash, pre-portico ROM.
    Thanks a lot for the explanation. :D
    Might need to do it to clear certain problem that can only be fixed through hard reset. Like, no Xbox Music on my phone, and I just realized just now that when I click on the Search button, I only have the Bing Vision option, while another phone has Bing Vision and Music to search. Wonder if the Xbox Music has anything to do with that. Because the other phone has the Xbox Music.
    03-10-2013 09:37 AM
  4. rockstarzzz's Avatar
    rockstarzzz
    Moderator
    Is Xbox Music cloud turned on your phone? Maybe Xbox Music availability is regional and not available in your area? Have you checked their website? Might save you a hard reset.
    03-10-2013 09:43 AM
  5. wilsey's Avatar
    wilsey
    Originally Posted by rockstarzzz
    Is Xbox Music cloud turned on your phone? Maybe Xbox Music availability is regional and not available in your area? Have you checked their website? Might save you a hard reset.
    I can't find that settings on my phone. When I click Settings -> music+videos. No settings available, only Suggestions box is there. My region is set to USA.
    According to this link, one might need to do the hard reset
    Missing Settings in Music+Videos

    And, my parent's phone which is set to USA, has the options. And the Bing Music search as well.
    03-10-2013 10:26 AM
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