1. Kenntyt13's Avatar
    I'm having a problem with when I sync/transfer songs from my computer to windows phone. Half the time the albums will be divided into different folders on my phone. Some songs in one folder, some in the other, BUT THE SAME ABLUM. Why? The folders, the details, and everything on the computer has them listed as the same artist, same album, but on my phone they are put into these separate ones. It's frustrating. I loved this phone, but this is dumb.
    03-13-2013 08:49 PM
  2. Narse77's Avatar
    This is generally caused by the way the songs are tagged. Have you checked the tags on your files?
    03-13-2013 09:00 PM
  3. Huime's Avatar
    messed up tag, the phone is fine.
    03-13-2013 10:13 PM
  4. T Moore's Avatar
    Sounds like the music is not tagged properly. Individual songs put together in a folder and called an album or a compilation.
    The root of the problem is the source of the songs and the way they tagged them.
    What is the source of the music? are they mp3 or m4a or something else??
    The phone looks at the tagging on each file, not the file name or the folder structure.
    03-13-2013 11:42 PM

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