hi there, i ve had some issues inc ei bought my 820 from very.co.uk in december. I still have issues syncing emails and i have which can only be descrbed as fogging along the top edge of the glass. So it needs to go back, tbh i think ive had enough and will probably go for the samsung mini for now. I guess its out of the question that the retailer will accept it back, so i guess the only way is getting nokia to fix it then selling it on ebay.