Surface Pro 7 deal! Save big at Amazon right now

03-23-2013 04:39 PM
tools
  1. Dante X's Avatar
    Dante X
    Hi.

    My Lumia 920 is having some weird random freezes almost once a day.

    The Hardware buttons and the Capacitive Touch buttons stop working, but the Operating System work fine!!! I am able to open any App and it Works flawless, but can't go back to home screen because the buttons are not working... I can feel the feedback from the home and back buttons, but they dont do anything....

    Also, the capacitve buttons stay light up...

    When I do a soft reset everything goes back to normal.

    Is this Hardware or Software related????
    Last edited by Dante X; 03-23-2013 at 02:13 AM.
    03-23-2013 01:33 AM
  2. Devamps's Avatar
    Devamps
    Simply update the software to the latest firmware v1232.5957.1308.00xx and be happy.
    Last edited by Devamps; 03-23-2013 at 06:43 AM.
    Dante X likes this.
    03-23-2013 03:29 AM
  3. Dante X's Avatar
    Dante X
    Just wanted to know if I needed to replace my phone, or just update the firmware...

    thanks a lot for answer me... :)
    03-23-2013 11:10 AM
  4. markfive's Avatar
    markfive
    I would hard reset the phone and if the issue persists then get it replaced.
    03-23-2013 11:39 AM
  5. Devamps's Avatar
    Devamps
    Originally Posted by Dante X
    Just wanted to know if I needed to replace my phone, or just update the firmware...

    thanks a lot for answer me... :)
    Simply update the software, and after check this is to get rid of temporary files, and other basic problems.
    Nokia Windows Phone 8 App Updates - Nokia Support Discussions
    Dante X likes this.
    03-23-2013 04:39 PM
« RE: Nokia Lumia 920 - Vibrate Rattle issue - Design flaw(Normal to the phone) | Overnight freezing workaround and possible bug source »

Similar Threads

  1. Is anybody's Lumia 920 not suffering from either a hardware or software issue?
    By V J in forum Windows Phones
    Replies: 92
    Last Post: 02-07-2013, 02:03 PM
  2. Please help me to solve this annonying call problem.
    By stryik3r in forum Windows Central Archive
    Replies: 1
    Last Post: 05-02-2012, 10:36 AM
  3. Could you please help me? My uncle's birthday is coming soon...
    By megextti in forum Android Phones
    Replies: 0
    Last Post: 03-29-2012, 04:34 AM
  4. Frozen while charging, is this my phone or the focus?
    By Neibl in forum Windows Central Archive
    Replies: 0
    Last Post: 01-07-2012, 01:07 PM
  5. please help me, my phone is unusable
    By tuffluck in forum Windows Central Archive
    Replies: 13
    Last Post: 07-13-2011, 03:52 PM
LINK TO POST COPIED TO CLIPBOARD