Question about AT&T Customer Service Replacements

[RyanKennedy]

Hi everyone. My 920 has dust under the FFC, and I am probably going to go to AT&T soon to get it replaced. My question is: does AT&T replace your phone with the same color, a different color which you have no say in, or has anyone been able to pick a different color? I'm just wondering because while I don't want to be forced into a black 920 (I currently have a red one), I would be open to choosing a new one that was possibly yellow or cyan. If you guys could elaborate on your experiences, it would be much appreciated, mainly because if I'll be forced into a black 920, I would rather just stay with my phone, seeing as I don't use my FFC much. Thank you in advance!

 

[Verkunder]

Every time I've had a device repaired, it's come back as the same color.

 

[highercal]

Yeah, ATT will send you the same color you had before. I had mine sent in for repairs and I specifically asked if I could change colors. They said they are already pre-set in the system and there is no way to change the color.