Screen Locking Out During Calls....

[TheShez]

My phone just started doing something weird today....

The screen is locking out/staying black during calls.

I called someone and was unable to finish the call!!

Anyone know a fix??

 

[peacefulberry]

This is the proximity sensor issue that some users are complaining of. Some say its related to the dust inside the front facing camera, others say its software related. I would start with blowing the dust out of the front camera along with a soft reset to see if that helps. Search WP central for dust and proximity sensor issues. There's alot of info that should help you.

 

[rockstarzzz]

This is the proximity sensor issue that some users are complaining of. Some say its related to the dust inside the front facing camera, others say its software related. I would start with blowing the dust out of the front camera along with a soft reset to see if that helps. Search WP central for dust and proximity sensor issues. There's alot of info that should help you.