Lumia 820 camera crash after picture taken

Sam Kennedy2

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Apr 9, 2013
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Whenever I take a video and play it back, it crashes a few seconds in, but the sound still plays in the background. The Phone doesn't crash, just the visual of the video.
Also, whenever I take a picture, it takes 10+ seconds of looking at the photo taken to give me the option to take another. Even if I go out of the application and back onto it within that 10+ seconds, it still doesn't let me take another.
Can anyone help me out? My Lumia 820 is fully updated, and I've tried resetting the camera settings.
 

Marco Vigilante

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Apr 14, 2013
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do you have the mugen power battery 1800mah?
I've the same problem, every time I try to take photo after pressing the "photo-button" my lumia 820 crash and shutdown.
I think should be the battery but i'm not sure.....i'll ask to nokia care.
 

fkam

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Apr 15, 2013
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Guys,

I have exactly the same problem. I think this is a software problem like a camera driver etc.
After several tries and errors, I found the one thing. Please try and see if this works.
Go to Photos -> settings -> Photos + camera -> Skydrive. Then disable automatic upload for both photos and videos.
I believe automatic upload for photos is turned on by default.
After I did this, I have not had the camera crash. I am hoping this can avoid the problem until Nokia or MS releases some patches.
 

syang87

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Nov 9, 2011
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Try changing the setting of storing pictures to the 'phone' (instead of SD card). Mine was crashing as well and I changed the setting and the camera no longer crashes.
 

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