10-22-2013 03:48 PM
32 12
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  1. richard_c's Avatar
    Today the power button stopped working.

    I cant lock the screen or unlocked the phone with thwe power button to make the screen active.

    The phone is running because if I plug it to the mains via USB the screen comes to life and i can unlock the phone.

    I think the connection on the phone is buggered or the button is.

    I think I will return the phone at carephonewarehouse or ask for it to be fixed. Will they do that?
    04-21-2013 06:12 AM
  2. WorzelGummage's Avatar
    Today the power button stopped working.

    I cant lock the screen or unlocked the phone with thwe power button to make the screen active.

    The phone is running because if I plug it to the mains via USB the screen comes to life and i can unlock the phone.

    I think the connection on the phone is buggered or the button is.

    I think I will return the phone at carephonewarehouse or ask for it to be fixed. Will they do that?
    If there is a fault with the phone they are compelled to repair it under the phones European two year limited warranty.
    04-21-2013 06:39 AM
  3. richard_c's Avatar
    Cool. Well im doing a phone reset and then connecting to zune to check for updates. If that fails im reutnring it.
    04-21-2013 07:50 AM
  4. WorzelGummage's Avatar
    Just to let you know, Zune doesn't work with the 620 or any WP 8 phone
    04-21-2013 08:03 AM
  5. richard_c's Avatar
    Ahh well then I know the phone is upto date firmware wise. Its still doing a reset and taking forever haha.
    04-21-2013 08:17 AM
  6. richard_c's Avatar
    How long should it take to reset a phone? There wasnt much on it only a handful of apps.v Its been doing it for well over an hour now.
    04-21-2013 09:11 AM
  7. chklumia's Avatar
    How long should it take to reset a phone? There wasnt much on it only a handful of apps.v Its been doing it for well over an hour now.
    in what kind of method u having to reset the phone?using the nokia software?
    04-21-2013 09:21 AM
  8. richard_c's Avatar
    I went into setting, about and reset phone.

    had spinning gears for a good hour or so now.

    Should I take the battery out?

    Has it bricked?

    I want to return the phone, this takes the ****.
    04-21-2013 09:23 AM
  9. chklumia's Avatar
    I went into setting, about and reset phone.

    had spinning gears for a good hour or so now.

    Should I take the battery out?

    Has it bricked?

    I want to return the phone, this takes the ****.
    hm....i never try via that method,but i know flashing the phone via pc is not more than 10 minute....
    04-21-2013 09:25 AM
  10. richard_c's Avatar
    took the battery out and now i still get the gears.
    04-21-2013 09:26 AM
  11. richard_c's Avatar
    ive connected it to my pc and that the only way I can get it to come back on as the power buttons buggered. but all I get is gears and my pc wont pic the phone up as its not booting
    04-21-2013 09:27 AM
  12. richard_c's Avatar
    wait the gears have gone and i now have a nokia logo, lets see if it boots up
    04-21-2013 09:29 AM
  13. richard_c's Avatar
    its going through the phone set up now. the question is if the phones lock/power button works again. If not im returning it. Only had it like 2 months
    04-21-2013 09:32 AM
  14. richard_c's Avatar
    Its reset and booted back up and the lock button doesnt work. Im off to swap it now. Wish me luck
    04-21-2013 09:35 AM
  15. richard_c's Avatar
    So I took it to the carphonewarehouse and they are going to send it off for repairs and ill get it back in 10-14 days.

    In the mean time I get to use a an old candy bar phone lol.

    I think ill sell the 620 when I get it back, these kind of hardware faults after 2 months is not on. Never had this problem with my iPhone 4 after 2 years of use.
    04-21-2013 12:08 PM
  16. chklumia's Avatar
    So I took it to the carphonewarehouse and they are going to send it off for repairs and ill get it back in 10-14 days.

    In the mean time I get to use a an old candy bar phone lol.

    I think ill sell the 620 when I get it back, these kind of hardware faults after 2 months is not on. Never had this problem with my iPhone 4 after 2 years of use.
    good luck bro....what kind of phone u plan to get after u sell the 620?hm......i think you're bad luck actually,i never accounted problem with the phone
    04-21-2013 09:13 PM
  17. richard_c's Avatar
    Why dont you buy a new cover or shells for your 620. New cover = new power button
    Because Ive had the phone for 2 months and ill be dammed if I have to pay for something that should still be working. I checked the actual button on the shell and it works fine, its just a bit of rubber. I actually think its the connection which is why it needs repairs.

    I think Ill just go back to the iPhone 4. It worked, pure and simple, in over 2 years I never had a problem like that. Also with the dodging touchscreen response I keep getting its put me off WP8. Dont get me wrong I love the OS and the UI but when the hardware is acting up like this I just don't need the hassle.
    04-22-2013 03:59 AM
  18. StefZ's Avatar
    same problem after 4 months, time to send it back for repairs
    Technoloay likes this.
    06-02-2013 03:48 AM
  19. Technoloay's Avatar
    same problem after 4 months, time to send it back for repairs
    Same problem. After exactly 4 months, my Lumia 620's power button is dead. :/
    06-02-2013 09:40 AM
  20. Technoloay's Avatar
    Why dont you buy a new cover or shells for your 620. New cover = new power button
    New cover =/= new power button.
    06-02-2013 09:42 AM
  21. ThatBoyInno's Avatar
    Did that resolve? I have the same problem on the same phone
    06-03-2013 03:18 AM
  22. Marty Larsson's Avatar
    My 620 power button is starting to stick, feels different when pressing it as well from first few weeks it was fine now its ready for just jamming must be a fault with the cover or the actual button! Crappy build on the button front Nokia!!
    06-03-2013 03:46 AM
  23. WanderingTraveler's Avatar
    My 620 power button is starting to stick, feels different when pressing it as well from first few weeks it was fine now its ready for just jamming must be a fault with the cover or the actual button! Crappy build on the button front Nokia!!
    Take the shell off and see if it's really stuck.
    If it is, try getting it unstuck by playing around with it from inside the shell.
    I used to have this problem, and that fixed it.
    Marty Larsson likes this.
    06-03-2013 03:52 AM
  24. Marty Larsson's Avatar
    Take the shell off and see if it's really stuck.
    If it is, try getting it unstuck by playing around with it from inside the shell.
    I used to have this problem, and that fixed it.
    Ill give that ago dude cheers, hopefully it works :)
    06-03-2013 03:57 AM
  25. Marty Larsson's Avatar
    Ill give that ago dude cheers, hopefully it works :)
    06-03-2013 03:58 AM
32 12

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