1. Akt1's Avatar

    Anyone else know if this is a common problem?
    I connected my Lumia 920 to my PC - only for a strong burning smell to come out of the phone.
    The USB port is a bit burnt and now connecting via USB does not register with the Lumia - so no charging or managing of the phone is possible.
    05-13-2013 06:45 PM
  2. mase123987's Avatar
    Never heard of this.
    05-13-2013 08:21 PM
  3. bawboh86's Avatar
    Nope. You've shorted your USB port it sounds. You may be able to do a warranty replacement...
    Laura Knotek likes this.
    05-13-2013 10:45 PM
  4. Akt1's Avatar
    Just an update: I went to my provider Vodafone (UK) who referred me to Nokia directly. Nokia have the handset and I am waiting to hear back....
    bawboh86 likes this.
    05-24-2013 06:59 AM
  5. jamie johnston's Avatar
    the same thing happened to me, except i was plugged into the wall socket. the USB port on the phone is blackened. i think you'll find it is just the cable at fault. i took it to a Nokia care centre too and they didn't offer to do anything, i got a new cable though and it works fine
    05-24-2013 09:58 AM
  6. Akt1's Avatar
    Update: Nokia came back after testing my device - they said there was a fault (some 'connection' was loose and explained the overheating) - they replaced the handset, given that the USB port was dead (not possible to charge or connect the phone via the port).
    WP8fan likes this.
    06-12-2013 03:17 PM

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