1. Philippe Maes's Avatar

    I just got my mother a brand new Nokia Lumia 620, beautiful device! Only problem I noticed right away is the EXTREME vibration rattle noise when using the capacitive buttons, it sounds like scratching something. And I mean extreme, I myself got a Lumia 920 which had the vibration rattle issue before the update. But this... this is 10x worse than my Lumia 920 ever was. And I am not talking about rattle when she receives a call or sms, but rattle when using the capacitive buttons.

    I included a video (please turn up your speakers):

    She can live with it I guess (its her first smartphone) but maybe I want to get an exchange if this is not normal...
    05-15-2013 02:11 PM
  2. ttsoldier's Avatar
    That's how my 920 is.

    I thought that was normal?
    05-15-2013 02:20 PM
  3. Philippe Maes's Avatar
    Than you have a very bad 920 lol :D
    05-15-2013 03:25 PM
  4. pbroy's Avatar
    Wow, that's intense! They must have given you a supercharged vibration motor. :P
    I think my vibration was pretty powerful too before I updated my firmware. The latest is 1308. Try Nokia Software Updater for Retail if your firmware is older.
    05-15-2013 06:46 PM
  5. Philippe Maes's Avatar
    Unfortunately the firmware version already is the newest, 1308.. Should I get an exchange?
    05-16-2013 02:23 AM
  6. pbroy's Avatar
    Unfortunately the firmware version already is the newest, 1308.. Should I get an exchange?
    That might be your only option at this point. Currently there is no way to adjust vibration intensity. Try downloading a vibration app with different intensities. If your phone is always on very intense all the time, something is wrong with the motor. If not, it's a firmware issue. You can try submitting feedback to Nokia and tell them the issue. I doubt you will get quick results. Hopefully they add vibration adjustments in the next update. If you bought your phone from expansys USA, good luck getting an exchange. :P

    Search results for "vibrator" | Windows Phone Apps+Games Store (United States)
    05-16-2013 05:12 AM
  7. Philippe Maes's Avatar
    Thanks, will try a vibration app. I'm from Belgium , so exchange should't be a problem ;).
    05-16-2013 05:40 AM

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