1. slayer2301's Avatar
    I purchased a lumia 720 and after some time I noticed a small gap between body and screen at lower left corner. and I submitted my device at nokia care.
    the gap was so small that it was hard for them to notice but they accepted the device and after 8 days they game me a new phone. its brand new as they game me the sealed retail box to examine ,open and check for any defects. I must say great customer support . the new phone is perfect . Well done nokia.
    mase123987 likes this.
    05-16-2013 12:12 PM
  2. mase123987's Avatar
    Welcome to WPCentral!
    05-16-2013 12:14 PM
  3. rmichael75's Avatar
    Cool.. They have good customer service from what I remember.
    slayer2301 likes this.
    05-16-2013 12:15 PM
  4. montsa007's Avatar
    Funny because I had the same gap on the lower and upper right portion of the phone.
    They did give me a replacement, and guess what?, it has the same gap :D
    Which simply means 6 months down the line am getting a fresh replacement.
    05-23-2013 05:44 AM

Similar Threads

  1. Replies: 5
    Last Post: 02-02-2014, 10:49 AM
  2. Replies: 10
    Last Post: 10-11-2013, 08:09 AM
  3. Unlocked Lumia 720 In Stock in US?
    By Derman in forum Windows Phones
    Replies: 13
    Last Post: 04-26-2013, 08:14 PM
  4. Purchase Lumia 720 in Black (Europe) ?
    By alpha10 in forum Windows Phones
    Replies: 7
    Last Post: 04-18-2013, 09:36 PM
  5. Replies: 20
    Last Post: 03-15-2013, 12:40 AM