1. slayer2301's Avatar
    I purchased a lumia 720 and after some time I noticed a small gap between body and screen at lower left corner. and I submitted my device at nokia care.
    the gap was so small that it was hard for them to notice but they accepted the device and after 8 days they game me a new phone. its brand new as they game me the sealed retail box to examine ,open and check for any defects. I must say great customer support . the new phone is perfect . Well done nokia.
    mase123987 likes this.
    05-16-2013 12:12 PM
  2. mase123987's Avatar
    Welcome to WPCentral!
    05-16-2013 12:14 PM
  3. rmichael75's Avatar
    Cool.. They have good customer service from what I remember.
    slayer2301 likes this.
    05-16-2013 12:15 PM
  4. montsa007's Avatar
    Funny because I had the same gap on the lower and upper right portion of the phone.
    They did give me a replacement, and guess what?, it has the same gap :D
    Which simply means 6 months down the line am getting a fresh replacement.
    05-23-2013 05:44 AM

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