1. Jazmac's Avatar
    My company uses Mobile Iron and while I was using WP7, my company said there was no support for it so they would not provide support for my phone. They also said, when WP8 arrives, it should have the necessary API's in place for Mobile Iron. Ok, I get that. WP7 did lack some things. Now I have a Lumia 920 and Mobile Iron has been updated for Windows Phone 8. We have this new updated version in place BUT the Exchange administrator continues to say, "WP8 doesn't have the security in place it needs for Mobile Iron so it won't be available for my device as Android and Iphone does". WTF? So I'm curious about who is not being straight with me. Does your firm use Mobile Iron and you are able to get company email on your Windows Phone? Any issues?
    05-17-2013 09:07 AM
  2. markfive's Avatar
    MI may not be the issue as such.

    WP8 devices that support storage cards only use them for media storage (not email attachments) so the security of the card itself is rarely a concern (and of course an L920 does not have a storage card anyway).

    In any case, a WP8 device will always reject the "Require Encryption of Storage Card" policy - this response is (technically) correct.

    If there is only one policy in place for all devices that use EAS (whether via MI or EAS directly) then the "other two" will either a) ignore the policy and lie to EAS that it has been enforced (IOS) or b) implement it (Android) - assuming that your place isn't using the IOS/Android MI app.

    The correct (IMO) response from your Exchange admin should be to implement a different policy for WP8 devices, without the storage card policy. The "Require Device Encryption" policy will do nicely. That's how EAS is designed to work - one policy does not fit all.
    05-17-2013 04:05 PM
  3. inteller's Avatar
    Mobile Iron is a hack job of MDM for devices that have no clue how to live in a corporate environment. Only Windows Phone properly behaves and responds to EAS which is all the MDM you should need. iOS lies and if I were Microsoft I'd revoke their license.
    05-17-2013 04:43 PM
  4. Jazmac's Avatar
    MI may not be the issue as such.

    WP8 devices that support storage cards only use them for media storage (not email attachments) so the security of the card itself is rarely a concern (and of course an L920 does not have a storage card anyway).

    In any case, a WP8 device will always reject the "Require Encryption of Storage Card" policy - this response is (technically) correct.

    If there is only one policy in place for all devices that use EAS (whether via MI or EAS directly) then the "other two" will either a) ignore the policy and lie to EAS that it has been enforced (IOS) or b) implement it (Android) - assuming that your place isn't using the IOS/Android MI app.

    The correct (IMO) response from your Exchange admin should be to implement a different policy for WP8 devices, without the storage card policy. The "Require Device Encryption" policy will do nicely. That's how EAS is designed to work - one policy does not fit all.
    Iphones don't have storage cards. If this is the case, they already make exceptions for storage cards.
    05-18-2013 01:57 AM
  5. markfive's Avatar
    If you attempt to apply the storage card policy to an iPhone it ignores the policy and then responds to the EAS server that the policy has been applied. Or, put another way, the iPhone lies.
    Jazmac likes this.
    05-21-2013 03:18 AM

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