1. Smike 47's Avatar
    I have been advised to do a 'factory reset' on my 920 and am trying to ensure that all my contacts (People) are backed up to my computer. I assume this is via Sky Drive, but this doesn't seem to be happening as the list of my contacts on my 920 and the list of contacts in my Outlook 2010 are not the same.

    Until I am convinced that all my info is actually backed up and I can see it on my Windows account, I really can't chance losing everything, so what am I supposed to do as I cannot see any 'back up' facility for People on my 920, but only Texts, Apps and Photos and even then I still can't see these !

    All help will be much appreciated.

    05-30-2013 04:57 AM
  2. Daniel Ratcliffe's Avatar
    Try logging into your MS account at http://www.outlook.com and then from there click on the dropdown arrow next to "Outlook". An option should appear saying "People". Click on that, and then check that your contacts are there.
    05-30-2013 05:24 AM
  3. gapost's Avatar
    Your contacts are not backed up to your computer, generally. They are backed up to the account(s) you use on your phone. If you have a Microsoft account, like the above post says, you will see them on Outlook.com. If you have a Google account, they will be there. If you have backup turned on, then it backs up your phone settings, apps, texts, etc so that when your restore you phone, it is pretty much the same.
    05-30-2013 05:37 AM

Similar Threads

  1. Replies: 6
    Last Post: 01-04-2015, 12:54 PM
  2. A reminder: icloud email can be set up on windows phone
    By fardream in forum Other Operating Systems
    Replies: 0
    Last Post: 04-07-2013, 02:23 AM
  3. What is the battery back up of your windows phone ?
    By md_minhaj in forum Other Operating Systems
    Replies: 5
    Last Post: 09-11-2012, 06:49 AM
  4. Verizon Not Too Up on Windows Phone
    By Darkgift in forum Other Operating Systems
    Replies: 5
    Last Post: 03-26-2012, 04:34 PM