1. ltp1234's Avatar
    hi all,
    ive just tried syncing my itunes playlists after downloading the new windows phone desktop app, but everytime i try to sync the app crashes, has anyone else had this problem using the updated desktop app?
    cheers :)
    06-05-2013 06:56 AM
  2. nikhilr51's Avatar
    I just updated the app this morning, havent actually synced yet. Let me see if it works...

    Edit: yep, synced fine.
    Edit 2: Just realised you didnt say anything about OS. I assumed OSX because of itunes, but I could be wrong. So if youre on a pc just ignore my post.
    06-05-2013 07:05 AM
  3. ltp1234's Avatar
    oh im using windows 7 btw
    06-06-2013 02:45 AM
  4. aa.flores's Avatar
    Mines has been crashing too, does anyone have any idea what's wrong? I'm running Windows 7.
    06-08-2013 10:09 AM
  5. JacksonSQD's Avatar
    Yep, Win7 here as well, crashes every time I try to sync my videos. :(
    06-09-2013 03:34 PM
  6. ltp1234's Avatar
    has anyone found a way to fix this yet?
    06-13-2013 12:09 AM
  7. JacksonSQD's Avatar
    Probably a tad late, but I found forgetting my phone and then resyncing it worked.
    08-02-2013 06:03 AM
  8. sharpycl's Avatar
    I think you have to have the latest .Net frameworks installed for it to work. I had the same issue when I first installed it and that cleared it right up.

    I'm sure I read what version and where in the installation documentation somewhere.
    08-02-2013 07:14 AM
  9. Brian Nganga's Avatar
    it worked for me......forget phone then sync it afresh! thanks a lot.
    10-03-2013 04:59 AM

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