I have read a lot of posts about battery problems on the 920, but I have not experienced them since launch when I purchased my phone.
Now, over the last few weeks, what I thought was signal issues (could still be) is causing my battery to drain steadily over 8 hours or so until it hits 20% and tells me that I need to turn on battery saver.
Normally, I take the phone off the wireless charger at around 7:00 AM when I am getting ready for work. I have WiFi in the house so a bad cellular connection is moot. I go to work about 10 miles away and there is a LTE signal there, but it appears to be hit or miss in my shop. Sometimes when I pick up the phone to check a text, it has one or two bars of LTE signal. Most times it has three bars of 4G. I can browse the web, but slowly.
Now, by about 3:00 PM, the battery has been getting to a point that I need to recharge so it will last the rest of the night. I charge it and it lasts until bedtime when it goes back on the charger.
Today was especially bad in the sense that I was home sick all day and took the phone off the charger around 7 to call in and left it on my desk all day in case my wife called me for anything. By 5:00 PM, the phone alerted me to turn on battery saver because it was down to 20%. That is a 80% drop in charge in in 10 hours. Usage was 2 phone calls, and 6 text messages. All the time on WiFi. I put it on the charger and it started to become hot, like the battery was being drained rapidly, or it was charging too fast.
I don't want to have to exchange it if needed, as I hate getting refurb phones. I was going to do a wipe and restore, but it almost sounds like a hardware issue to me.
Anyone else seeing this happen recently? I know there were issues with the 920 in the past, but figured they were taken care of with some of the firmware updates. By the way, the phone is completely updated with the latest firmware as well as Nokia's app updates.
Thanks for any help that may be offered.
Now, over the last few weeks, what I thought was signal issues (could still be) is causing my battery to drain steadily over 8 hours or so until it hits 20% and tells me that I need to turn on battery saver.
Normally, I take the phone off the wireless charger at around 7:00 AM when I am getting ready for work. I have WiFi in the house so a bad cellular connection is moot. I go to work about 10 miles away and there is a LTE signal there, but it appears to be hit or miss in my shop. Sometimes when I pick up the phone to check a text, it has one or two bars of LTE signal. Most times it has three bars of 4G. I can browse the web, but slowly.
Now, by about 3:00 PM, the battery has been getting to a point that I need to recharge so it will last the rest of the night. I charge it and it lasts until bedtime when it goes back on the charger.
Today was especially bad in the sense that I was home sick all day and took the phone off the charger around 7 to call in and left it on my desk all day in case my wife called me for anything. By 5:00 PM, the phone alerted me to turn on battery saver because it was down to 20%. That is a 80% drop in charge in in 10 hours. Usage was 2 phone calls, and 6 text messages. All the time on WiFi. I put it on the charger and it started to become hot, like the battery was being drained rapidly, or it was charging too fast.
I don't want to have to exchange it if needed, as I hate getting refurb phones. I was going to do a wipe and restore, but it almost sounds like a hardware issue to me.
Anyone else seeing this happen recently? I know there were issues with the 920 in the past, but figured they were taken care of with some of the firmware updates. By the way, the phone is completely updated with the latest firmware as well as Nokia's app updates.
Thanks for any help that may be offered.
but I have to have the email on 24/7 it runs out about at a day and a half.
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