1. Ahammad Jassim's Avatar
    Hey Fellas,

    I was browsing on the 4G network on my Lumia 920 and all of a sudden it just goes to this Nokia Logo Screen. I tried the volume down and the home button but still no respone no vibration.. it has been on this Nokia Logo screen since then..


    06-24-2013 10:39 AM
  2. anon(5816156)'s Avatar
    Home button? Not sure whether you say that Windows logo or the Lock button. You probably can do a soft reset by holding both lock button and vol down for more than 8 seconds or so (Until it vibrates)
    06-24-2013 10:49 AM
  3. Kelly Glenn's Avatar
    Thank you Jack... That worked. My screen was stuck and when you try to shut it down, typically have to use the screen to powerdown (which I could not do).

    Again, thanks for the tip.

    Kelly Glenn
    09-09-2013 10:38 PM

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