1. chatscc's Avatar
    When playing a song the volume just fixes on a particular level and then does not respond if I increase or decrease the volume. Even if the volume is zero the music plays on 30.
    Took it to the Nokia Care and problem was solved for a couple of weeks but started again. The soft as well as the hard reset does not help....
    Please help...
    07-17-2013 10:25 AM
  2. sision's Avatar
    Take it back to Nokia Care.
    07-17-2013 11:22 AM
  3. Jigsaw on the floor's Avatar
    Use Nokia Music . Same problem happened to me it is happening to everyone ...
    07-17-2013 12:27 PM
  4. chaitanya40's Avatar
    Same Problem occoured to me 3 to 4 times ...everytime i restart my mobile and it works fine ....is everyone facing the problem are just a bunch of us ???
    07-18-2013 06:44 AM
  5. avi_920's Avatar
    Am having the same problem with my Lumia 920. Got it in the month of January, from India. After restarting the phone, it works fine. But this problem pops up once in a while. Anyone tried sending a report to Nokia regarding this issue??
    07-18-2013 07:38 AM
  6. Sohan Mahajan's Avatar
    I was also facing the problem on my lumia 620...I noticed it was due to some apps that try to access music hub APIs...like before somedays ago whatsapp was also one of the reason.. now if you have selected sync videos with music hub in metrotube this problem peeks up... so I suggest don't let any app access music API.. though I didn't found any issues with nokia music..
    08-11-2013 05:21 AM
  7. Deepan Samraj M's Avatar
    Yes, this bug really does exist. I am not sure it's nokia's problem. I am using Nokia Lumia 620. I have tried rebooting and factory reset. It keeps coming back. But I noticed something. If you only use windows players (Music+videos), you won't face any issue. When you install other music players and use them, such as, Nokia music, Musixmatch, ttpod, Listen, then the bug rises and the volume remains the same even if it is adjusted. Reboot/factory reset will only give temporary solution. When we use the external music apps, the bug rises again. It's highly likely that it could be because of OS.
    08-25-2013 05:24 AM
  8. Sohan Mahajan's Avatar
    yes...its like MS is pulling Nokia's leg from rising...actually I had better music experience on my Xpress Music phone of just Rs.5000 than 15k lumia 620
    08-26-2013 04:25 AM
  9. Maaz Baig's Avatar
    Bahot hi bakwas phone hai, iske valume me sabse badi problem hai na hi increase hota hai na hi decrease hai,
    09-06-2013 04:44 AM
  10. Kakes Kakes's Avatar
    I had this issue after installing and using stop music for killing the audio API.. Once I stopped using the "stop music" and let the player linger when the vol button is pressed the problem never reoccured. Give it a try if it works for you too.. Could be an bug in the audio API..
    09-06-2013 04:49 AM

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