If this is NOT a Simplexity problem, how is it that every other retailer that offers the Lumia 1020, including MS retail stores, has it in stock? Is their "distribution center" actually a 14-foot boat in the middle of of the Pacific Ocean that's impossible to find? Is Nokia and/or AT&T holding out on them? And if so, for what reason? Early reports indicate that the phone is not sold out except for a few specific AT&T locations.
At this point someone from their distribution center could have gone out and bought all the excess stock of Lumia 1020s from local AT&T stores and sent those to some of us and at least some of us would have new phones.
The bottom line is, no one else is having any difficulty getting these phones from the same sources (Nokia and/or AT&T) so whatever the problem is, it's with Simplexity.
I don't think you can really blame it on Simplexity, the blame should be on Nokia who isn't delivering the product to Simplexity.