Front Camera not showing

[sonic1519]

The front camera on my 920 will not come up. when i push the button to turn it on
it returns to my start screen. anyone else having this issue.............or know how to fix it..

 

[crash1989]

Have you updated your phone recently because sometimes the updates screw with the camera. The answer is to backup and do a reset, it should fix the issue.

The nokia online support cannot help with such issues, I tried when I had an issue with camera button, they just point to Nokia care centres.

 

[sonic1519]

no updates. if i do a reset do i have to reset my phone up like a new one.

 

[crash1989]

You can backup all your data and apps. When you reset your device you will get back all your apps. The only issue will be with app data i.e. you will lose any data like games levels and stuff.

You can get details on backing up here Backing up your stuff | Windows Phone How-to (भारत)

Resetting here Resetting your phone | Windows Phone How-to (भारत)

Restoring here Restoring a backup to your phone | Windows Phone How-to (भारत)

 

[sonic1519]

Thanks for the help i will