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  1. diazdiandra's Avatar
    Hello guys, Nokia Lumia 720 is my first phone ever using windows phone os. i got a problem which is screen rotation is not function.

    A month after i bought this L720, i found that my phone cannot rotate the screen such as in whatsapp, messaging, camera, photos and else (which was working before). Frustrated to searching around the internet but i found nothing. and also there is no auto rotation switch (on/off) on settings i found. then i reset my phone, the auto rotation working again.
    But, few days after i reset factory my phone, the problem back, and now i cannot rotate the screen. And still i dont know where this problem comes from.

    - is there anyone facing this same issue? or maybe on other Lumia Windows phone?
    - is there any solution except reset the phone?
    - i also found that my compass points on wrong direction. i've done calibration, but still not working. (example on skymap)

    Thank You.
    *sorry for bad english*
    Last edited by diazdiandra; 07-21-2013 at 01:14 PM.
    07-21-2013 12:33 PM
  2. sueha's Avatar
    Looks like there is a problem with your accelerometer. Since it is a new phone, I would contact the Nokia customer service. Regarding the on/off-switch: There is no switch unfortunately - we are all waiting for something like that.
    07-21-2013 01:43 PM
  3. bijendra's Avatar
    Just in 72hrs Lumia 720 is dead !!
    I plugged in the charger yesterday and its boom. There were atleast 5 people at Nokia care for similar or different issuses with Lumia 720.
    However they refused to replace the device after a lot of argument. Then I went to the shop from where I bought it as he promised me to replace it with in 5 days.
    Now, waiting for the new device. As it comes I am going to sell it to the shop owner or in OLx.
    I bought this phone with a lot of expections from NOKIA and TRUST for quality. I am DONE !! They don't deserve it.

    Good bye MS and NOKIA
    08-06-2013 10:21 PM
  4. montsa007's Avatar
    Contact Nokia tech support, ask for a replacement perhaps.
    08-09-2013 12:49 AM
  5. suexilin's Avatar
    I had the same problem, It comes and goes , sometimes soft reset helps, sometimes just restarting it helps, sometimes neither of them works.

    I can't understand what causes the rotation to disappear exactly, and on what time intervals it disappears. Sigh.
    I hope they are aware of it and fix it somehow.

    I do not think it is the accelerometer, because a restart or reset would not fix it if it was. Probably a glitch.
    08-10-2013 02:33 AM
  6. crimpy's Avatar

    i have same problem with Lumia 925 .... sometime not rotate. After restart (soft) work correctly. If it's HW problem, reboot not solve this :(

    I wait for update sw.

    08-12-2013 06:08 AM
  7. Gaurav Paul's Avatar
    Fix to "Nokia Lumia 3g/4g not working"
    Watch solution at following youtube video:
    What does this video have to do in this thread? Thought it was about screen rotation
    09-12-2013 04:58 AM
  8. Jesu Pradeep's Avatar
    What does this video have to do in this thread? Thought it was about screen rotation
    11-20-2013 08:46 AM
  9. Karthik PJ's Avatar
    I had the same issue and found this.. u have to switch off ur wifi n restart the phone.. it is working fine after dat..
    12-06-2013 05:50 AM
  10. terryatabledomestics's Avatar
    I have a Lumia 625. After an update, I noticed I had no screen rotation. I popped into the settings and clicked on screen rotation, and noticed the lock was switched on. I simply turned it off, and hey presto!! screen rotation.
    08-24-2014 02:16 PM
  11. Lalramdinmawia Chinzah's Avatar
    Hello friend, i have Nokia Lumia 530. I faced the same problem and tried several things to fix it, but didn't work. I saw your comment on this thread and tried it, and Lo!!!! It work. How stupid!!!! Thanks... :
    Last edited by Lalramdinmawia Chinzah; 10-28-2014 at 06:34 PM.
    10-28-2014 05:28 PM

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