1. Raklezz's Avatar
    I use my phone at work everyday to listen to music. Today while working the cord to my headphones got stuck quite hard, and somehow managed to damage the headphone jack in my Lumia 920. The cord must have damaged something inside the jack, because I can only hear on one ear now, except for if i manage to pull the cord in exactly the right spot, while keeping pressure on the cord in the right direction. I'm certain that the headphones are not broken, as i tried connecting another pair to the phone with the same problem. Is this something i could be able to fix myself? If the jack got loose inside or something, could i open up the phone and try to pinch it or something to make it work? Or can i buy a replacement 3.5mm jack?
    07-22-2013 07:40 PM
  2. Narse77's Avatar
    You will void your warranty to do the fix yourself and risk damaging the device further. I would look to Nokia support to get it repaired.
    07-22-2013 07:48 PM
  3. Raklezz's Avatar
    I'm aware that the warranty will be void if I open it up myself. If i were to do that though, this would probably be the piece to buy to fix my problem?
    Lumia 920 AV FLEX ASSEMBLY 205167 | 19.00 | KLC Finland
    07-22-2013 08:09 PM
  4. j666w's Avatar
    your warranty is not worth risking and nokia support realy is excellent and quick 10 days over here in uk and they even pick it up for you :)
    07-22-2013 08:15 PM
  5. Raklezz's Avatar
    your warranty is not worth risking and nokia support realy is excellent and quick 10 days over here in uk and they even pick it up for you :)
    Yeah I'm sure it would probably be best to let them fix it, but I'm pretty sure the warranty wont cover it, and I'm afraid it's gonna be pretty expensive (money is a little short right now).
    07-22-2013 08:30 PM

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