1. bsmith859's Avatar
    I have a lumia 920 and the live tiles will stop updating and then start working again, could stop for a couple of hours or several days. But today I also figured out that when my tiles do not update my camera flash will not work at the same time the live tiles do not update. Tried the flashlight app and still would not come on. Tried my flashlight app a few hours later and it came on and my tiles updated. Not sure if the two are tied together but it sure seems like it is.

    Anyone else have this problem or maybe some insight.

    On AT&T firmware 1232.5962.1314.0001

    Thanks
    07-24-2013 06:27 PM
  2. SwimSwim's Avatar
    Never heard of anything like it before, most peculiar. Especially how the live tiles and camera flash are seemingly linked in all this... Of all the things that could possibly be connected, the camera flash and live tiles? You've got quite the case my friend, I'm at a loss for addressing this, seeing as how odd the circumstances are. Have you tried soft resetting it?
    07-24-2013 09:13 PM
  3. mwgeek's Avatar
    I had the flash issue on my 920. Turns out the flash connects up to the circuit board via spring like contacts with pressure only. If the contacts don't have enough spring and pressure the connection can fail. If it stops working again press around on the case around the flash and see if it comes on. The first day I had the issue pressing on the case worked then no luck after that. ATT swapped mine out with no questions and don't forget that year long warranty from Nokia. If you can't take advantage of those avenues look for instructions on how to disassemble your Lumia (at your own risk) and try to adjust the flash contacts for a better fit. I heard a few folks who had luck doing that. Good luck.
    07-24-2013 09:27 PM
  4. bsmith859's Avatar
    Yes I have done a soft reset. I know it sounds weird and could be just a coincidence.
    07-24-2013 10:56 PM
  5. bsmith859's Avatar
    I had the flash issue on my 920. Turns out the flash connects up to the circuit board via spring like contacts with pressure only. If the contacts don't have enough spring and pressure the connection can fail. If it stops working again press around on the case around the flash and see if it comes on. The first day I had the issue pressing on the case worked then no luck after that. ATT swapped mine out with no questions and don't forget that year long warranty from Nokia. If you can't take advantage of those avenues look for instructions on how to disassemble your Lumia (at your own risk) and try to adjust the flash contacts for a better fit. I heard a few folks who had luck doing that. Good luck.
    I tried pushing on it today but did nothing so I don't think it is that but thank you
    07-24-2013 10:57 PM
  6. mwgeek's Avatar
    It prob still is that
    07-25-2013 09:38 PM
  7. Vikram Dinesh's Avatar
    Have you check what the battery level is when this is happening? When the battery is low, the tiles do not update and also the flash will not work. If I remember correctly, if battery is below 10% then the flash will default to off and will not switch on. So check battery level when this happens the next time.
    07-26-2013 02:06 AM

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