Weird Battery problem

yuvalnyk

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Jul 13, 2013
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Hello, On my Lumia the battery is pretty solid, i can use the phone on normal usage and get home with 20 %.
Last night i realize i have a problem, I went to sleep with my battery on 40% and after 8 hours i woke up and realize the phone is shut off, the battery app say that just after 2 hours the battery lost 30%! It never happens to me when I dont use the phone in the middel of the day, its weird.
I want to know what the reason for this and how can i fix this.
 

crash1989

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Oct 30, 2012
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It might be an app stuck. We have seen some posts regarding this, for example some app gets stuck in the memory and keeps hogging at the battery. A restart or soft reset should fix this.
 

yuvalnyk

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Jul 13, 2013
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It might be an app stuck. We have seen some posts regarding this, for example some app gets stuck in the memory and keeps hogging at the battery. A restart or soft reset should fix this.
I got windows phone just 2 weeks so I don't know much about it, can you explain me what is soft reset and how I do that.
 

crash1989

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Oct 30, 2012
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You can do a soft reset by pressing and holding the Volume Down + Power buttons down together for about 15 seconds or until you feel the phone vibrate
 

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