10-08-2013 09:55 PM
26 12
  1. gizzzmo's Avatar

    After reading Lumia 920 battery - Your opinions I was wondering how many of you have issues with the phone overheating, especially in the upper part of the phone. I consider myself a moderate user, but find my phone unusable at most of the times due to the heat and battery life being extremely poor.

    Now, it hasn't been like this from the beginning. I got my phone back in November and till recently was a very happy Nokia user indeed. From around May time I have been experiencing some serious issues with the phone - to start off the apps updates stopped coming through and I performed all the actions recommended by other users on this forum and the Nokia Community forums - unpin the store tile, clear Internet Explorer history/cache, soft reset, uninstall Skype, hard reset - you get the image - I was determined to fix it before sending the phone to the boys at Nokia. But no matter what I did there was no progress and I finally ran out of patience in July. I sent my phone away to Nokia, got it fixed (or so I thought) - the updates finally started appearing again.

    From then on I started experiencing SERIOUS issues with the battery draining and overheating. Once again, I am way beyond the switch the Bluetooth, NFC, background apps off... Put it this way, I spent a lot of time trying to figure it out. The battery goes down by 20-30% overnight when the phone does absolutely nothing. That happens on both - the wi-fi and network data connection. No matter what the settings are and what I do (or don't do) with the phone it keeps discharging by around 7%/h on average. Oh, the apps updates stopped coming through once again.

    Recently I sent my phone to Nokia again and asked for a replacement, apparently I got it (despite the body of the phone and the cosmetics remain the same). The IMEI has changed indeed, but the first things I noticed after switching the phone on is THE HEAT. It almost burns your hand while restoring the backup and installing the apps on my home wifi. Now I realise that restoring a back-up may be an intense task for the CPU to deal with, but come on, losing 10% of battery in 10 minutes and literally burning my hand?

    Did Nokia play a joke on me? Is it possible to change IMEI in the phone without replacing it? I am slightly suspicious as the cosmetics of the phone are definitely the same as before, this has been confirmed by them today. I get all kind of thoughts now as my patience, like my battery, has been drained.

    Opinions and experiences welcome!
    08-02-2013 09:04 AM
  2. des920's Avatar
    I just checked, my battery status drops 20% (from full charged to 80%) in 21 Hours, while its using Wifi and Location with few background services, 3 4 quick phone calls.

    The heat is present when heavily used, but not that much that you cant tap the screen at right corner.
    08-02-2013 09:22 AM
  3. sision's Avatar
    My 620 gets pretty hot around the camera lens with moderate gaming. I hope this doesnt cause any permanent damage to the phone.
    08-02-2013 10:02 AM
  4. Oterow's Avatar
    Lets just say that it would make the sun jealous
    No performance issues though just a drain on the battery.
    08-02-2013 10:10 AM
  5. wheresmybeaver's Avatar
    My 920 gets pretty hot when using Navigon satnav and running the gba emulator VBA8. No surprise really! Mostly heats up at the top of the phone round the back, above the camera.

    Sent from my Lumia 920 using Tapatalk
    08-02-2013 05:54 PM
  6. SahilShah's Avatar
    It depends on tasks, but usually it is no warmer than room temperature. Maybe something is wrong with your heatsink on the back of the phone if it gets hot above the camera lens.
    08-03-2013 12:22 AM
  7. homieson89's Avatar
    Mine gets real hot when using the Mytube app. Around the Camera part of the phone. Guess this is considered normal and acceptable by Nokia. or could be the apps themselves that are not optimized well.
    08-03-2013 04:27 AM
  8. Huime's Avatar
    fry an egg.
    08-03-2013 06:25 AM
  9. gizzzmo's Avatar
    Maybe something is wrong with your heatsink on the back of the phone if it gets hot above the camera lens.
    Well, Nokia had the phone for a repair and apparently they replaced the insides of it, so you would think that would fix it.

    Just to name afew examples - having WhatsApp switched on for 3 minutes makes the top right of the phone warm; having Oggl or OneShot on for the sames amount of time makes the top right hot. The battery will go down by around 3% in 3 minutes as I use these apps.

    Do you think this could be software related?
    08-04-2013 08:07 AM
  10. Lumia920amber's Avatar
    Hello, I´ve heard that there is a overheating issue with some of the nokia lumia´s. I had it on my nokia lumia 920, but i send it to nokia care and they fixed the issue and everything works fine now. I really recommend to send your phone to nokia care, they will fix it there. : )
    08-04-2013 09:16 AM
  11. kavita10's Avatar
    Whats app running in the background drains battery like hell.... Also the phone got heated again on Edge network.. switched off the phone in airplane mode did soft reset and now seems to be settling down... can someone explain such random issues...
    08-05-2013 01:03 AM
  12. crav4speed's Avatar
    Phone only recently started getting hot after 10 months of usage. The culprit is the new Uno game I downloaded. Its such an addicting game that the intense heat and massive battery drain doesn't bother me. :)
    08-05-2013 03:59 AM
  13. ryansstuff's Avatar
    Well playing Halo: Spartan assault, one maybe two missons and I have to put it down before it burns me. everyone has commented on it. Starting to think the phone maybe faulty. Might give nokia a call about it. What do you all think?
    08-07-2013 09:27 AM
  14. b3rni3703's Avatar
    fry an egg.
    or wait for the winter to kick in.. use it as a pocket heater! = )
    08-07-2013 10:26 AM
  15. b3rni3703's Avatar
    all jokes aside... on a serious note.. i just bought an unlock 920 and really.. REALLY hoping that i don't run into this issue... :crossing fingers:
    08-07-2013 10:28 AM
  16. pkvillager's Avatar
    It gets the hottest when I used to play texas holdem... I mean ridiculous and I measured it with my IR thermometer but dont remember the highest temp so I wont exaggerate here. Easily over 150 degrees though. I dont really play anything anymore but I have been messing around with Order & Chaos for 5-10 minutes here and there and it gets warm but no where near as hot as with the poker game.
    08-07-2013 10:50 PM
  17. sdreamer's Avatar
    Game I think that I play right now that probably is the most CPU intensive is Royal Revolt. It gets warm, sometimes "hot" but not to the point of burning. I've played it like in spurts to marathons of an hour+. I did notice it being warmer than when I play Royal Revolt when I was restoring my phone (just preemptively did this as it was suggested before to avoid battery troubles), but right now it just gets warm doing moderate web surfing and news checking (NextGen and WPCentral).
    08-07-2013 11:32 PM
  18. KKRLessey's Avatar
    When I play Modern Combat or NOVA 3, my phone gets really hot but I have a case on. Should I contact Nokia?
    08-07-2013 11:43 PM
  19. chezm's Avatar
    i find my 920 only gets hot if i play an intensive processing game, which is rare. Otherwise it never gets warm/hot.
    08-08-2013 09:54 AM
  20. Sakeeboy's Avatar
    9x platform seems to have this problem. Some reasons: poorly written app and/or location services. Poor LTE signal.

    Please try turning off location services!

    Many apps make phone hot. Proshot, FB, Skype, whatsapp, kik messenger. All popular apps' extended use makes phone hot!
    08-08-2013 11:03 AM
  21. the_skyler's Avatar
    I found that my 920 stopped getting warm (on it's own) when I disabled most apps in "background tasks" (I disabled like 8 apps all at once so I don't know what the culprit was). It still gets pretty warm when I'm streaming video (Metrotube, Netflix, etc) but otherwise no problems. The real beauty is that I haven't noticed any change in functionality... so no clue what that naughty app was doing to cause the problem! :/
    08-08-2013 11:08 AM
  22. Toxid_Fox's Avatar
    (READ THIS: I have only charged the phone with full cycles. That meaning that i let it die then fully recharged it and so on.

    Sorry to bring up an old thread but i recently (3 days ago) got my 920 and the first day it drained super fast, factory charge and new battery, nothing unusual. It got hot after a while then it froze, not the whole phone just the touch screen. I tried to use the touch screen but it just wont work so i had to do a soft reset then it worked. This repeated about 10 times or so the first day (not a good first impression but it being Nokia i trusted that it would get better).

    The 1st and 2nd day were the weekend so i never got a perspective on how long the battery lasted under normal use since you always want to finger on the new phone ;). The same problem occured but now only once when i woke up and it did it again once before going to sleep(it was hot basically the whole day without heavy apps going but alot of use).

    Then Monday came and the battery was horrible and drained about 25% on the 35 minute buss ride to school. The phone never really stopped to be hot and it drained like crazy, when i quit school just a few hours later it was down at 7% and then proceeded to die just 20 minutes after that.

    Fast-forward to today and i was really surprised to see that the battery actually held up great on the buss ride to school and it only drainer 2% listening to spotify for 35 minutes it kept up great for the next 2-3hours and then when it started to get a little hot i turned it of the normal way and booted it up again and kept out great during the day and never got warm. Now at the evening i have had a hard time killing the battery with games and apps. I don't really know what to make of all of this but the battery seems to feel better when getting full cycles in the beginning.'

    Should i turn in my phone because of the touch screen issue? I can only not use it when it gets warm like that and when i have the charger in i can't use it because then it stops responding to touch when it gets warm. I got a 6 month warranty on it so if anything goes wrong they fix it as long as they don't have to replace to phone.
    10-08-2013 04:56 PM
  23. captblaze's Avatar
    My experience with a warm or hot lumia has to do with the radio constantly searching for a signal.

    Crap signal can also affect battery life.... This summer on vacation I was getting over a day on a full charge, at my house with poor signal I barely make it a day

    Sent from my Xoom using Tapatalk 4
    10-08-2013 05:25 PM
  24. NinjaPenguin777's Avatar
    I have great battery life but the phone gets so damn hot when I make calls or use apps. It is really annoying. This is the second 920 I've had. Can't wait to get another phone, but I still have another year to go with it
    10-08-2013 08:01 PM
  25. wapoz's Avatar
    It usually gets uncomfortably warm when i'm browsing heavily or streaming video on LTE, or if its in my pocket and cant find a signal. Using 6sec makes the phone get hot to the point that my hands start to perspire regardless whether im on Wifi or LTE, and drains the battery rapidly. A few days ago my 920 mysteriously got blazing hot and went from 100% to 10% in 5 hours while idle. Since that event my battery life has visibly improved (lolwut?) now lasting minimum 24+ hours between charge at medium usage. The phone has stayed pretty cool to the touch since then as well.
    10-08-2013 08:09 PM
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