1. Chris Sandiford's Avatar
    I've had my 820 a few months now and two problems have cropped up within the space of a few days. I was wondering if anyone else had experienced the same.

    Firstly, the lens and flash "block" has started to lift from the phone. When I run my finger over the Carl Zeiss side I can feel the sharp edge of the block protruding above the smooth recess of the case. When I press it down it goes but then gradually returns, as if the bonding is not secure enough.

    Secondly, I'm getting intermittent sound from my speaker. If I put pressure at the bottom if the phone, I get sound but eventually it will go again. This seemed to coincide with using a new USB cable which seemed a little stiff to insert. Could the socket have pushed on the speaker? So currently I hear no calls, alerts.. Nada.

    So.. Not happy. I'm getting a replacement on Monday but anyone else had problems like this?
    08-09-2013 05:16 PM
  2. th0mas96's Avatar
    I've had the same thing with the lens cover and had it replaced.. for now, I removed the back cover, put transparent tape over it and snapped the back cover over it, it doesn't affect pictures and it presses it right to the phone.
    08-09-2013 06:09 PM
  3. aquimosa's Avatar
    The right thing to do is to bring back the fone and let them see the problem.
    08-10-2013 07:39 AM
  4. Chris Sandiford's Avatar
    Yep, that's what I've done. Replacement comes tomorrow.
    08-11-2013 04:06 PM

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