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09-20-2013 12:46 AM
66 123
  1. Sthaukeb's Avatar
    Anyone else having trouble install the Amber update?
    I only get the fault code: 8018830f when the phone tries to install the update
    knuthakon likes this.
    08-15-2013 01:49 PM
  2. mkslive's Avatar
    Same here :/
    08-15-2013 01:51 PM
  3. Chanakya Sankritayayana1's Avatar
    Anyone else having trouble install the Amber update?
    I only get the fault code: 8018830f when the phone tries to install the update
    see this link
    Error 8018830F on Lumia 920? - Microsoft Community

    or this
    Last edited by Chanakya Sankritayayana1; 08-15-2013 at 02:07 PM. Reason: added link
    08-15-2013 02:05 PM
  4. Jon Ivar Kleveland's Avatar
    Anyone solved this with the instructions in the links?
    08-15-2013 02:42 PM
  5. danjah's Avatar
    Same error code here aswell. Lumia 920 with the carrier Telenor in Norway.
    08-15-2013 03:29 PM
  6. Rullert's Avatar
    The same problem with two other Lumia 920 in Norway, carrier Telenor.
    08-15-2013 03:51 PM
  7. Lumiate's Avatar
    Same here... 8018830f error Telenor Lumia 920..
    08-15-2013 04:27 PM
  8. Tecsuz's Avatar
    The same problem with Lumia 920 in Norway, carrier Telenor.
    08-15-2013 04:42 PM
  9. randomscandinavian's Avatar
    Same here. Seems to be a problem with the Norwegian download, unless there was a bug in the previous update which has made further updates impossible. I doubt it. Mostly Norwegians on the carrier Telenor who are experiencing this, judging from the various forum threads. I'm not going to manually do anything that deletes all my settings and stuff. I'm sure Telenor will fix this on their end once tomorrow's work day starts and people begin to phone in their complaints.
    08-15-2013 05:03 PM
  10. Daveiac's Avatar
    I have the same problem. Lumia 920, Norway, carrier is Netcom but the phone is a Telenor phone: 059Q927: RM-821_Telenor_Norway_VAR241760 _12421_004_Black_01_Yellow.
    I don't know whether this is an issue with Telenor or the phone version itself. Product code can be found using Nokia Care Suite or Nokia Software Updater For Retail and the product name can be matched using this reference.
    Neither Care Suite nor Nokia Software Update shows the amber update for my model.
    08-15-2013 05:55 PM
  11. randomscandinavian's Avatar
    Maybe it will change for the better when the update is actually pushed. We are only gettting it now by checking for updates manually. Maybe the file hasn't gotten the right signature yet or something. However that works. Just thinking out loud now really, I have no idea. :)
    08-15-2013 06:00 PM
  12. djdurance#WP's Avatar
    I am having the same error code on my 920 (factory unlocked and unbranded) here in Vietnam.
    08-15-2013 07:30 PM
  13. randomscandinavian's Avatar
    Hmmm, suddenly I'm thinking... Didn't this happen the first day with one of the other updates as well?
    08-15-2013 07:49 PM
  14. Skogulf's Avatar
    Same here. Lumia 920, norwegian carrier Telenor. Everyone start nagging your operators :)
    08-16-2013 12:33 AM
  15. Averell's Avatar
    Same here. I'm using a no-brand-locked /no-carrier-locked version in Vietnam.
    08-16-2013 12:36 AM
  16. huuluanvt's Avatar
    I am having the same error code on my 920 (factory unlocked and unbranded) here in Vietnam.
    08-16-2013 01:00 AM
  17. svenzich's Avatar
    Same 8018830f error here on Telenor, Norway. Will download but not open/run the update. I figured it could be smart to factory reset/hard reset the phone, but I have had the spinning wheels since yesterday and when I woke up the battery was flat. Charging it now and the spinning wheels continue where they left off completely useless.
    08-16-2013 01:49 AM
  18. Skogulf's Avatar
    "The wheels will never stop spinning" Common error with hard resets unfortunately. There's a fix somewhere here on the forums, or you could just return it. Would get you the update too I imagine.
    08-16-2013 02:14 AM
  19. Lumiate's Avatar
    I appreciate thatīs frustrating. Your phone will be ok. The spinning wheels ītil battery drains thing can happen. Simply hard reset/boot the phone. I donīt think the problem is on your phones end. I think Telenor has simply uploaded the update to some server so we can see it but canīt run the update yet.

    Please donīt anyone reset their phones until we know more about the cause of the error.
    08-16-2013 02:16 AM
  20. Skogulf's Avatar
    The update downloads fine, file just doesnt open. It seems it's version-spesific. Users with Telenor-roms 059Q934, 059Q933, etc are unable to update. A user on facebook reported this, and he flashed his Lumia 920 to 059Q920 and that worked for him. Solutions that involve hard-resetting is no go for me though.
    08-16-2013 02:27 AM
  21. svenzich's Avatar
    It finally booted up after having drained the battery overnight and numerous attempts at hard resetting it again this morning. This has happened to me before, but it would be up and running again within hours, not a whole night.

    I tried getting the update again but i still get the 8018830f error, so hard resetting the phone wont help.
    08-16-2013 02:47 AM
  22. Jon Ivar Kleveland's Avatar
    Same problem with Lumia 920 and Netcom in Norway :-(
    08-16-2013 03:05 AM
  23. randomscandinavian's Avatar
    Think I'll make use of this annoying delay to hand the phone in for service for an unrelated issue. May as well not bother with all of this now if they'll give me back another refurbished phone anyway, like they did the last time.
    abhishake620 likes this.
    08-16-2013 03:07 AM
  24. DrWatson2005's Avatar
    Just called Nokia Care in Norway. They are aware of the problem, and are investigating this. They will post an update on their Facbook page about the matter, when they find out more.
    It is mainly Telenor in Norway that have this issue.
    08-16-2013 03:17 AM
  25. cpcwpv's Avatar
    8018830F everywhere, so sad
    08-16-2013 03:19 AM
66 123

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