10-15-2013 11:05 AM
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  1. Nick_1020's Avatar
    Forgot to mention the appalling notifications system in my earlier post about things still needing to be improved.
    09-06-2013 05:03 PM
  2. Nick_1020's Avatar
    Since updating, I no longer see contact details on incoming calls. I just see the number and no name or image. Is this due to a setting that needs to be changed or is it a bug?
    09-07-2013 11:45 AM
  3. Nick_1020's Avatar
    Nevermind. Roy from the helpdesk fixed it for me:
    gedzum likes this.
    09-07-2013 12:01 PM
  4. slam50's Avatar
    According to nokia's site EE is the only uk provider the update live

    ProductLumia 920 Description3 UK Latest version3047.0000.1326.2003 Lumia Amber updateAvailable
    ProductLumia 920 DescriptionEverything Everywhere Latest version1232.5957.1308.0020 Lumia Amber updateWaiting for approval
    ProductLumia 920 DescriptionO2 Latest version3047.0000.1326.2004 Lumia Amber updateAvailable
    ProductLumia 920 DescriptionVodafone Latest version3047.0000.1326.2008 Lumia Amber updateAvailable
    09-07-2013 02:28 PM
  5. Blocks9's Avatar
    When EE issued a tweet suggesting the mid September timeframe, a customer responded by saying "what took you so long"... EE officially responded by blaming Nokia "we are just waiting for Nokia, they like to test any updates before rolled out"... Blame Nokia, that's the official line from EE.
    Nickkk101 likes this.
    09-08-2013 10:14 AM
  6. antonyfrn's Avatar
    When EE issued a tweet suggesting the mid September timeframe, a customer responded by saying "what took you so long"... EE officially responded by blaming Nokia "we are just waiting for Nokia, they like to test any updates before rolled out"... Blame Nokia, that's the official line from EE.
    Now if you phone EE up they claim their testing it...
    09-08-2013 11:02 AM
  7. Nickkk101's Avatar
    When EE issued a tweet suggesting the mid September timeframe, a customer responded by saying "what took you so long"... EE officially responded by blaming Nokia "we are just waiting for Nokia, they like to test any updates before rolled out"... Blame Nokia, that's the official line from EE.
    That said, Nokia were to blame for the handsets not arriving in the stores during and after launch last sept/oct, despite press advertising whoring the 920 all over the place. Took me weeks to get one from EE in store. Nokia i believe were to blame there with a tiny number of handsets dished out nationwide. Im sure they have improved in many senses. I hope lessons have been learned now that they are gaining momentum with consumers and not just nerdy WP fans...like me.

    EE on the otherhand, need to work on their communication with their customers- their update was very welcome but it could have been a valuable piece of reassurance that might have saved alot of anguish for literally every WP customer. How long did the tweet take to compose i wonder? seconds? a minute perhaps?....
    It certainly has coloured my view of them. I seem to recall Portico/GDR1 arriving promptly so we shall see what GDR3's rollout at the end of year/beginning of next brings in terms of this carrier control(or lack of) business. It may well inform my decision come contract renewal time..
    09-08-2013 06:06 PM
  8. Nick_1020's Avatar
    When EE issued a tweet suggesting the mid September timeframe, a customer responded by saying "what took you so long"... EE officially responded by blaming Nokia "we are just waiting for Nokia, they like to test any updates before rolled out"... Blame Nokia, that's the official line from EE.
    Not sure I buy that. Sounds like an excuse to me.
    BenGutt likes this.
    09-08-2013 09:35 PM
  9. stiflingcobra's Avatar
    GDR2 firmware for EE branded 820 now on NSU for Retail.. Flashed it earlier and so far so good!!!
    09-09-2013 08:37 AM
  10. Rob Betts's Avatar
    Nokia Lumia L520 Amber,GDR2 firmware RM914_3046.0000.1329.2004 "GB EE" is now available for download on Nokia Care Suite and Navifirm.
    Product code 059S0G7
    09-09-2013 06:00 PM
  11. Cubeddd's Avatar
    Why is EE's 520 'coming soon' nothing's changed on the 920? Shouldn't the 920 be the priority? :(
    09-10-2013 05:11 AM
  12. Blocks9's Avatar
    Why is EE's 520 'coming soon' nothing's changed on the 920? Shouldn't the 920 be the priority? :(
    You'd have thought so, but never underestimate EE to surprise you emphatically everytime.
    09-10-2013 06:36 AM
  13. Lumia928's Avatar
    Clearly since ROTW has got the firmware without issue I don't think EE need to do much reinventing of the testing wheel here. Regardless of what you say it looks bad on their part here - putting 920 owners on the back burner.
    09-10-2013 11:52 AM
  14. Blocks9's Avatar
    When i check for updates on my Lumia 920 on EE it says "we are currently unable to check for updates. (80072ee2)"... Is anyone else experiencing this??
    09-11-2013 07:59 AM
  15. scottygb2k's Avatar
    When i check for updates on my Lumia 920 on EE it says "we are currently unable to check for updates. (80072ee2)"... Is anyone else experiencing this??
    I just tried my UK EE Lumia 920 and it checks for update no problem. Says i am up to date, hurry up EE !!!
    09-11-2013 08:03 AM
  16. polomint's Avatar
    Works fine here too :)
    09-11-2013 08:10 AM
  17. Blocks9's Avatar
    Does anyone know how to fix this update issue? (error : 80072ee2).. Any help would be appreciated.

    Edit : nevermind, i did a soft reset which rectified the issue.
    09-11-2013 08:12 AM
  18. he_shark's Avatar
    That said, Nokia were to blame for the handsets not arriving in the stores during and after launch last sept/oct, despite press advertising whoring the 920 all over the place. Took me weeks to get one from EE in store. Nokia i believe were to blame there with a tiny number of handsets dished out nationwide. Im sure they have improved in many senses. I hope lessons have been learned now that they are gaining momentum with consumers and not just nerdy WP fans...like me.

    EE on the otherhand, need to work on their communication with their customers- their update was very welcome but it could have been a valuable piece of reassurance that might have saved alot of anguish for literally every WP customer. How long did the tweet take to compose i wonder? seconds? a minute perhaps?....
    It certainly has coloured my view of them. I seem to recall Portico/GDR1 arriving promptly so we shall see what GDR3's rollout at the end of year/beginning of next brings in terms of this carrier control(or lack of) business. It may well inform my decision come contract renewal time..
    Like you I got my 920 at the tail end of last year and I remember how hard it was to find it instores. I went to quite a few before I found one. Shows just how much things have improved and how much more demand there is for WP phones these days. Updates may be taking a bit long, but at least we can see massive uptake for WP which bodes well for the future.

    Now just hurry up EE, I want my Amber. Someone should put together a chart detailing the availability of the 3 GDR releases when 3 comes out across carriers. Give us an idea (perhaps) of which carrier is the most efficient. Be interesting to compare that to how they roll out Android updates (if at all).
    09-11-2013 08:12 AM
  19. Nickkk101's Avatar
    Does anyone know how to fix this update issue? (error : 80072ee2).. Any help would be appreciated.

    Edit : nevermind, i did a soft reset which rectified the issue.
    Had this last week, and its back. Just checked and got the same code, i think after a while it wasn't there when i decided to check again. Haven't bothered soft re setting personally, i don't think it indicates anything exciting (would love to be wrong) must be some issue with the servers perhaps?
    09-11-2013 09:34 AM
  20. tomcrook's Avatar
    Somebody else has asked for an update on EE's Facebook.

    They replied

    we expect to have news soon regarding the update
    that was 2 hours ago. Could this be it!?
    09-11-2013 10:59 AM
  21. johnfishcurtis's Avatar
    I bl##dy hope so!
    09-11-2013 11:30 AM
  22. antonyfrn's Avatar
    Does anyone know how to fix this update issue? (error : 80072ee2).. Any help would be appreciated.

    Edit : nevermind, i did a soft reset which rectified the issue.
    Getting the error some times just chatting with someone at nokia about it there going to check if the update is staging
    09-11-2013 11:43 AM
  23. Nickkk101's Avatar
    Getting the error some times just chatting with someone at nokia about it there going to check if the update is staging
    staging? do you mean that Nokia said to you that this could indicate something such as an actual roll out? or were they referring to a problem do you think?

    edit: i still have the error code myself too.
    09-11-2013 11:53 AM
  24. antonyfrn's Avatar
    staging? do you mean that Nokia said to you that this could indicate something such as an actual roll out? or were they referring to a problem do you think?

    edit: i still have the error code myself too.
    No news from them, But I explained to them that the info on the update site is incorrect for EE and gave them the link to twitter announcement and they are going to look into it. Same error still after mucking about with my phone for 20min
    Last edited by antonyfrn; 09-11-2013 at 03:31 PM.
    09-11-2013 12:02 PM
  25. Nickkk101's Avatar
    you explained to Nokia that EE's info was incorrect? In what way is their info incorrect? We are the last UK to update seemingly but im not sure what you refer to. Im still seeing the error too btw, which according to a brief search is, is indeed an issue with the servers that the update's pass through if i understand it correctly.
    09-11-2013 12:19 PM
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