Originally Posted by
Lumia928 there are problems with my phone and I am hoping the FW update will fix them. Given the update has been released all across the US and in many European countries without issue it is unlikely EE phones will have any problems too. They are simply being lazy.
Its too easy and incorrect to call them lazy, Idleness isn't the issue here. We are in the same boat as our brothers and sisters on AT&T over in the USA. To my knowledge, they're still waiting right? What is annoying people is the lack of info about this update from EE when they are asked repeatedly about it's whereabouts-particularly in the face of incessant banal advertising, endless claims about their speed, AND because we on Lumia's paid a hefty premium to get the phones 'first' on 4G. EE certainly could (and should) have had the market advantage by working harder to get this particular update out first, but lets be really honest here, we cannot ignore the fact that we UK WP owners on EE are going to be a relatively small crowd.
It makes sense to me that perhaps their resources are pooled to serve the competition-however right or wrong that may seem to us. They are in the money making business, they are NOT Nokia who have a vested interest in our particular handsets. That is only my opinion and I am not excusing EE here, I'm just as pissed off as every other EE Lumia owner that we are seemingly the last currently- but according to the Nokia roll-out site, we are
by far the last on the planet let alone Europe to receive it. We should retain some perspective on this one. There are still 4 weeks to honor Nokia's commitment to roll out Amber/GDR2 before the end of September. However much we don't like it, no one is 'late' yet.