1. Goobers's Avatar
    I am having issues with my 2-week old Lumia 1020 when taking photos or video. The image constantly shakes and is very noticeable when I zoom in on a subject. While the photos come out almost perfectly fine, the video results are shaky and there's nothing I can do about it. I have the same issues when the camera grip is mounted to a tripod.

    Video shake when zoomed in:

    Video shake when unzoomed:

    Before I try to get a replacement, has anyone else experienced this at all?
    08-16-2013 01:59 PM
  2. tgr42's Avatar
    Someone else in this forum had the same exact problem. Your phone is busted. :( You should arrange an exchange as soon as possible.
    08-16-2013 02:31 PM
  3. Goobers's Avatar
    Went to the Microsoft Store nearby and they replaced my phone no questions asked. They were shocked when I showed them the two videos I linked above; first time a few of the employees in the store had seen a busted image stabilizer like that.

    No hassle replacement. No complaints for their excellent service!
    tgr42 likes this.
    08-16-2013 05:20 PM
  4. robstunner's Avatar
    Dude why does it sound like you have the phone taped to a weed whacker?
    08-17-2013 08:44 PM

Similar Threads

  1. Replies: 7
    Last Post: 08-20-2013, 08:50 AM
  2. Notification issues after GDR2?
    By rkin92 in forum Windows Central Archive
    Replies: 3
    Last Post: 08-17-2013, 09:42 AM
  3. Lumia 920 MMS APN settings on Net10 with T-Mobile
    By abeinspace in forum Windows Phones
    Replies: 2
    Last Post: 08-16-2013, 05:11 PM
  4. Replies: 2
    Last Post: 08-16-2013, 03:14 PM
  5. Verizon 928 MMS Issue
    By PippinTook in forum Windows Phones
    Replies: 1
    Last Post: 08-16-2013, 02:53 PM