Re: 925 poor signal. Any update yet?
Hi all. As it stands today, the log status states 'Repaired'.
It appears the phone went to a different workbench for further testing, and the bottom flex was replaced. It does appear to be a common problem on these devices, but the lolvely lady I spoke to on the phone said the updates we receive via Nokia Care web portal are really not meant for customers, but internal departments to comm with each other. It's just concerning that we don't get the full picture and we see the 'techie talk' updates.
Yes, whilst I acknowledge that many Samsung and iphone users suffer the same issues, there is enough evidence to suggest something needs changing in the construction procedure, as I'm also seeing many users of the Lumia 1520 also having similar issues.
One frustrating experience is definitely NOT enough to steer me away from Lumia phones.They are amazing devices and our household has had at least 15 of them in different variations. In all that time of ownership, all we've had wrong is a power issue on a 620 (rectified under warranty in 3 days) and this faulty 925. I should point out that my partners' 920 glance screen is fuzzy and doesn't work as it should, but Nokia have already confirmed to us it's a warranty repair, so when the 925 comes back, her 920 will be sent in for repair at our leisure as the warranty expires in 2015.
The online web portal should be updated for consumers to understand, as, in my personal experience, it has led to a great deal of stress and confusion. Now, I just know I'm not alone in that one.
I'll await delivery of the device before declaring it a fix. :smile: