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  1. MarcXW's Avatar
    Hi,
    I got the Amber update yesterday evening. Since I've installed it though, I haven't been able to charge my phone wirelessly. It's a little annoying, especially since I bought the charging plate last week. I don't think my plate is faulty for the aforementioned reason and also because the small light turns on when I lay my phone down on the plate.
    However, even though the plate seems to detect the presence of the phone, the phone itself doesn't react, at all. I've tried everything short of a full reset, but nothing seems to work. I've noticed others having issues with wireless charging since the Amber update, but I was wondering if anyone else has had this same issue. I don't want to have to send my phone in for repairs, as I recently did it in order to finally get rid of the dust under the FFC and they kept my phone for three weeks and wiped all my data.
    Does anyone have any suggestions as to what I could try?

    Thanks
    08-20-2013 01:46 PM
  2. xratola's Avatar
    So there will be an accessories update soon
    08-20-2013 01:56 PM
  3. b3rni3703's Avatar
    did you get the Amber / GDR2 update via OTA or you manually flashed it?
    08-20-2013 02:03 PM
  4. MarcXW's Avatar
    Hey, I got it OTA. I didn't flash it as I didn't want to mess something up, so everything should normally work.
    08-20-2013 02:22 PM
  5. MarcXW's Avatar
    OK,

    so I tried discharging the phone completely to see if it would turn back on when on the wireless charging plate. And, surprisingly, it did, however, as soon as the OS had booted up, the charging stopped and I had to plug the phone in for it to stay on. It seems as though this is clearly a software issue though. The only thing I don't understand is why no one else who has Amber has reported having this problem. I'm a little bit at a loss. I don't know if I should bring my phone back on warranty or if I should wait for Nokia to address this problem, which they are maybe aware of.
    08-21-2013 03:30 PM
  6. Andrea Bugada's Avatar
    Marc I'm in the same situation: my Lumia 920 doesn't charge wiressly when switched on. This just after the Amber update.
    So you're not alone. If you find a solution please post it here, I'll do the same.
    Last edited by Andrea Bugada; 09-06-2013 at 08:07 AM.
    09-06-2013 07:50 AM
  7. plot71's Avatar
    Sadly me too, do you think it's worth a factory reset and then rebuild?
    09-06-2013 12:15 PM
  8. FBirraque's Avatar
    Mine is charging like a charm after updated to GDR2 + Amber.
    09-06-2013 12:30 PM
  9. misterklaw's Avatar
    Mine suddenly doesn't like the fatboy charger. It plays the little tune to show it is charging, every 20 seconds, like it is starting and stopping charging. Taking the charging plate out of the cushion seems to work better.
    09-06-2013 02:07 PM
  10. revfast's Avatar
    Im on att dev rom and its working fine!!!
    09-06-2013 02:27 PM
  11. pavanbabut's Avatar
    Mine is charging fine after the update, but the soft buttons wont work once I take off of the wireless charger after the update. I have to restart the phone for them to work, but once I put it on charing plate, they stop working.

    I flashed it with portico rom update.

    Any suggestions?
    09-06-2013 05:05 PM
  12. RobHalligan's Avatar
    My Nokia 920 stopped charging yesterday on my Nokia NFC charger . I do not have the Amber or the GDR2 updates. I'm on the standard ATT ROM which has it's apps fully updated. I tested to see that another Nokia 920 does work with my charger. I can charge through the USB port. I haven't run the battery down to see if the charger will turn the phone on when placed on the charger when off. The charging light does turn on when the phone is placed on the plate.
    09-12-2013 11:43 AM
  13. Borrador's Avatar
    It seems that I'm not the only one who has wireless charging problems with Lumia 920. I installed Amber-update to my Lumia and it worked flawlessly for a couple of days and then it just stopped taking wireless charging. The charging light on the plate turns on, but nothing else happens. Also if I place turned off phone on the charger, phone wakes up. However, it doesn't start to charge. I hope Nokia releases quickly a fix for this seemingly common and annoying problem.
    09-16-2013 01:18 AM
  14. anthonyng's Avatar
    Mine charges but I know it's a helluva lot pickier about how it's positioned on the charging pad than before!
    irvin792 likes this.
    09-16-2013 11:06 AM
  15. RobHalligan's Avatar
    ATT warrantied mine in a 10 minute phone call. The tech support staff didn't make an effort to fix it or have me re-set the phone or anything. Replacement works great. It didn't show with Amber or GDR2 on it.
    09-19-2013 12:22 PM
  16. MarcXW's Avatar
    So I sent it in and Nokia fixed it. Now it works except every now and then when I get the blinking light on the charger. I do still believe it was a software issue though that will hopefully be fixed with another update
    10-01-2013 01:26 PM
  17. RobHalligan's Avatar
    If that little tune keeps playing every 20 seconds, the phone may not be positioned properly on the charger.
    10-01-2013 04:26 PM
  18. irvin792's Avatar
    I've noticed mine is more finicky with placement after I flashed gdr2/amber (French rom)
    10-01-2013 04:45 PM
  19. duoFurious's Avatar
    So I sent it in and Nokia fixed it. Now it works except every now and then when I get the blinking light on the charger. I do still believe it was a software issue though that will hopefully be fixed with another update
    so how did you do the warrenty through them, i cant at att because i bought full retail and sim unlocked it
    10-10-2013 08:08 PM
  20. jh1225's Avatar
    Having similar problem, but mine seems to charge, but dings all night long. Does not seem to matter if Glance or two tap is on or not. Tried it on two different plates. I have not tried plugging it in yet, but as a Dr. I need the sound on and charging while I sleep.
    10-11-2013 09:55 AM
  21. Matthew Blair's Avatar
    Mine will not charge through my Otterbox.
    10-11-2013 11:17 AM
  22. Tempest790's Avatar
    My wife's 1020 keeps beeping every few minutes on the wireless charger driving me nuts so she keeps her phone on vibrate pretty much all the time.


    Now I flash my 920 (AT&T) with the GDR2 update and have the same problem. It keeps chiming every few minutes when on the wireless charger. I turned off the Glance screen and that helped tremendously. It now only chimes about every 30-60 minutes. Guess people don't need to sleep at night with this update. Why is there no way to turn off that stupid chime anyway without silencing the entire phone?

    I love wireless charging, but GDR2/Amber seems to destroy that pretty good. Hopefully, an update to the update will fix this.
    10-11-2013 11:39 AM
  23. TMavC5's Avatar
    Hi,
    I got the Amber update yesterday evening. Since I've installed it though, I haven't been able to charge my phone wirelessly. It's a little annoying, especially since I bought the charging plate last week. I don't think my plate is faulty for the aforementioned reason and also because the small light turns on when I lay my phone down on the plate.
    However, even though the plate seems to detect the presence of the phone, the phone itself doesn't react, at all. I've tried everything short of a full reset, but nothing seems to work. I've noticed others having issues with wireless charging since the Amber update, but I was wondering if anyone else has had this same issue. I don't want to have to send my phone in for repairs, as I recently did it in order to finally get rid of the dust under the FFC and they kept my phone for three weeks and wiped all my data.
    Does anyone have any suggestions as to what I could try?

    Thanks

    Works great for me after the updates. Wireless charge plate still charging my phone.
    10-11-2013 12:13 PM
  24. danielm298's Avatar
    there is an issue with the wireless charging and the update. sound off here:
    Re: Lumia 920w Amber + Energizer Qi charging pad c... - Nokia Support Discussions

    we are not alone
    iggyinpa and Tempest790 like this.
    10-12-2013 07:29 AM
  25. Paul Nicholas's Avatar
    Hey, just to add myself into this ring, my phone can't charge wirelessly since the Amber update.

    GDR 3 didn't fix neither did a full wipe and reset of the phone.

    I also have the curious case of it working when the phone is turned off and instantly stop working after the phone boots. Guess I can either flash the GB-Various rom onto my phone because I know that one works or just wait for Bittersweet.
    10-20-2013 02:35 PM

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