10-19-2013 10:19 AM
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  1. Moiz Mian's Avatar
    You guys let this thread get to the second page!? Shame on you! What if ATT comes visiting through forums.wpcentral looking for feedback :P
    09-13-2013 01:54 PM
  2. Lenin17301's Avatar
    Well, we're nearly halfway thru September and nothing, about the only good thing of AT&T not releasing the update this month is seeing what excuse their apologists are gonna come up with on October.
    09-13-2013 02:00 PM
  3. Kieta's Avatar
    You guys let this thread get to the second page!? Shame on you! What if ATT comes visiting through forums.wpcentral looking for feedback :P
    That's funny. I was looking for the thread this morning and noticed it near the bottom and almost bumped it, lol.
    09-13-2013 02:05 PM
  4. uselessrobot's Avatar
    I think everyone's given up. Most of us are probably wondering why we stay with AT&T. There's only so much that can be said in the face of total silence from AT&T.

    If I had to guess, AT&T is currently 100% invested in the launch of the new iPhones. Management has mandated that everyone get on that cash cow and employees are only happy to comply, excited to get their grimy mitts on an iPhone of their own. Sadly, Microsoft has no clout whatsoever in this relationship so there's nothing they can do to prod AT&T.

    Once those iPhones have both launched, some low level sap will be given the go ahead to approve GDR2. And the approval process will probably take all of 15 minutes.
    09-13-2013 02:08 PM
  5. C LaBelle's Avatar
    Been having this conversation on Twitter with them the past few days. It's a joke.

    Got this response the other day. Scrolled through their recent tweets and saw the same exact tweet numerous times.

    @CLabelle85 OS are tricky, and require a ton of coordination with manufacturers. As soon as we have news, we’ll let folks know. ^ToshM

    So I tweeted this at them.

    @ATTCustomerCare HOW ABOUT ONE OF YOU REPS GO ABOVE AND BEYOND FOR ONCE AND GET US A REAL, UNSCRIPTED ANSWER ABOUT GDR2!? JUST ONCE!!!!!!!!!

    As well as this.

    @ATTCustomerCare Funny how its already running on devices you are selling, AKA the 1020. How come Verizon can roll it out so fast?

    Got this in response.

    @CLabelle85 We are aware of the need of this update. We are really working hard to make this update available. ^ToshM

    I responded with this.

    @ATTCustomerCare How are you "working hard" exactly? What problem is there? Why can't we have a real meaningful, helpful answer?

    Got this back. LOL

    @CLabelle85 Thank you for your response. Once more info is available you will be notified. PSave this link: Wireless Network News on 4GLTE and Wireless Network Coverage |AT&T . ^ToshM

    Response from me.

    @ATTCustomerCare You're kidding me right? A scripted answer for everything? Thank you for doing nothing to inform the customer.
    09-13-2013 02:11 PM
  6. nohra's Avatar
    I got to thinking maybe Nokia should create an app called "To At&t with Love", similar to the "To Instagram with Love".
    Mine wouldn't be going to them with "love"...
    09-13-2013 02:24 PM
  7. erasure25's Avatar
    They're not going to be able to provide non-scripted answer. You have to talk to a manager. and then that manager's manager, and that person's manager until you get to a high enough level where that person can go off script without being terminated...
    09-13-2013 03:29 PM
  8. Tom Snyder's Avatar
    It's been almost a month now, see how much AT&t values their customers. And most of the time when I check for the update I get the Error message, We are unable to check for updates. (80072ee2) a lot of people must be hammering the update server, wonder how bad it will be when they finally release it. And I'll bet it will be full of bugs and faults as well, I think they're just sitting on it now, not wanting to deal with all the bugs after its release.
    09-13-2013 04:03 PM
  9. denzilla's Avatar
    Mine wouldn't be going to them with "love"...
    Mine wouldn't be either, but you understand what I'm trying to convey.

    The 925 is out and the new iPhone will be out next week. I suspect gdr2 will start rolling out the last Friday of the month.
    09-13-2013 04:37 PM
  10. drtek's Avatar
    Probably going to wait for GDR3.
    09-13-2013 04:37 PM
  11. TheRewardisCheese's Avatar
    Was speaking with AT&T warranty earlier today about an issue with my Lumia 920, and one of the things the rep asked was if I was running the newest firmware available. I stated "YES" to her and read back the firmware version. I mentioned to her that there is a newer update available for non-AT&T Lumia 920s and I (along with thousands of others) are waiting for it.

    She stated to me that she knows I am referring to Amber update and the only thing she could tell me is that they are currently "testing" the Amber update and did not have a date as to when AT&T might release it to us.

    I hope AT&T does not decide to pass on this one and just wait for Bittersweet Shimmer instead (which is not slated for release for some time apparently). Give us Amber already!!!
    09-13-2013 04:55 PM
  12. T Moore's Avatar
    Was speaking with AT&T warranty earlier today about an issue with my Lumia 920, and one of the things the rep asked was if I was running the newest firmware available. I stated "YES" to her and read back the firmware version. I mentioned to her that there is a newer update available for non-AT&T Lumia 920s and I (along with thousands of others) are waiting for it.

    She stated to me that she knows I am referring to Amber update and the only thing she could tell me is that they are currently "testing" the Amber update and did not have a date as to when AT&T might release it to us.

    I hope AT&T does not decide to pass on this one and just wait for Bittersweet Shimmer instead (which is not slated for release for some time apparently). Give us Amber already!!!
    Someone tell her there is a GDR2 update also. When will they start on that? Will they wait till they are througn crippling Amber?
    09-13-2013 05:03 PM
  13. denzilla's Avatar
    Probably going to wait for GDR3.
    Why would they release gdr2 for HTC 8x and pass on Nokia phones?

    Honestly, if they came out and said they're skipping gdr 2 and will release gdr3 in a couple of months, I'd be ok with it. Didn't someone here mention something about carriers being allowed to skip one update but not the next? I'd rather skip this one and get it plus more features in a couple of months vs. Getting Amber now and being left out on gdr3.
    09-13-2013 05:24 PM
  14. jojapath's Avatar
    I read a lot of hate towards AT&T now but as soon as they release Amber, everybody will write: "DOWNLOADING AMBER NOW! I LOVE YOU AT&T" .

    Just don't forget what they did to you, unlock your phone and switch carrier. The only way you can make them suffer is by losing their customers ...
    09-13-2013 06:20 PM
  15. denzilla's Avatar
    I read a lot of hate towards AT&T now but as soon as they release Amber, everybody will write: "DOWNLOADING AMBER NOW! I LOVE YOU AT&T" .

    Just don't forget what they did to you, unlock your phone and switch carrier. The only way you can make them suffer is by losing their customers ...
    Not much point in switching here in the US, cause your trading one bad carrier for another. Verizon may well be the slow one rolling out gdr3 next time.

    The solution is to remove the carrier from the update process.
    09-13-2013 08:35 PM
  16. nohra's Avatar
    the solution is to remove the carrier from the update process.
    this x 1000

    There is NO reason the carriers should be part of this. It only gives them the chance to screw it up, which reflects bad on the platform.
    09-13-2013 10:06 PM
  17. bigtoe88's Avatar
    I was a sprint customer for more than 10 years. I switched to AT&T because of the Nokia 920. A customer like me is the exact reason the paid money to have the exclusive rights to the 920! If I had a choice between Verizon and AT&T for the 920 I would have gone with Verizon.

    Now if AT&T would be a good provider I would happily stick with them for the next 10 years. But, if this crap continues I will be switching once my contract is up.
    JTDraper likes this.
    09-14-2013 04:38 PM
  18. revolvet's Avatar
    AT&T is being busy with iOS7 testing. All AT&T Lumia 920 user have to wait until at least September 18th, the release date of iOS7. If there is no iOS7 problem, AT&T will start testing Amber.

    -- IMO
    nohra likes this.
    09-14-2013 06:26 PM
  19. Alicia Beardsley's Avatar
    I am usually pretty good with technology, but I am confused. I have ATT and have a Nokia Lumia 920, but when I go to "about phone" it shows the updated firmware and what not that everyone is "waiting for" but nothing on my phone is new or different.
    09-15-2013 12:24 AM
  20. pankaj981's Avatar
    I am usually pretty good with technology, but I am confused. I have ATT and have a Nokia Lumia 920, but when I go to "about phone" it shows the updated firmware and what not that everyone is "waiting for" but nothing on my phone is new or different.
    Whats your firmware version?
    09-15-2013 12:28 AM
  21. Noahma's Avatar
    We do not have GDR2+Amber which is an update to the OS because AT&T is doing something to it. If you were to check your firmware it will say it is up to date, because AT&T is taking their sweet time releasing the next update.
    09-15-2013 12:29 AM
  22. Alicia Beardsley's Avatar
    Uner my "extras + info" it says Firmware update notifier "1.0.1.7", label ID "1232.962.10211.158".

    But when I go to "About" it says:
    Software: Windows 8
    OS Version: 8.0.10211.204
    Firmware revision #: 1242.5962.1314.0001
    09-15-2013 12:38 AM
  23. pankaj981's Avatar
    Uner my "extras + info" it says Firmware update notifier "1.0.1.7", label ID "1232.962.10211.158".

    But when I go to "About" it says:
    Software: Windows 8
    OS Version: 8.0.10211.204
    Firmware revision #: 1242.5962.1314.0001
    You still are on pre-GDR2 version and havent received the update yet since AT&T is still testing it. Wait till Sept end and you should have an update, as per Nokia
    09-15-2013 08:49 AM
  24. Fuzzy John's Avatar
    AT&T is being busy with iOS7 testing. All AT&T Lumia 920 user have to wait until at least September 18th, the release date of iOS7. If there is no iOS7 problem, AT&T will start testing Amber.

    -- IMO
    This starts to sound so much like the HTC Titan awaiting for updates, none of which came.
    09-15-2013 08:56 AM
  25. Fuzzy John's Avatar
    Last year when Microsoft and Nokia introduced WP8 and Lumia 920, Joe Belfiore said that Microsoft will have control of the updates. The updates will come straight from them.
    How things have changed. Or rather have not.
    09-15-2013 09:00 AM
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